GF Gilbert Forant

DeBary, FL ***** 407-***-**** ad1mcw@r.postjobfree.com

Online Digital Resume

PROFESSIONAL

SUMMARY

SKILLS Product and Service Knowledge

Recruiting and Interviewing

Shrinkage Prevention

Transaction Monitoring

Sales Monitoring

Scheduling and Coordinating

Hiring and Developing

Operational Excellence

Payroll Preparation

Cash Deposits and Receipts

Cycle Count Audits

Retail Knowledge

Food Safety and Quality

Store Opening and Closing

Procedures

Overseeing Employees

Shrink Minimization

Answering Customer Questions

Inventory Restocking

Human Resource Management

Grand Openings

P&L Oversight

Shipment Preparation

WORK HISTORY ASSISTANT MANAGER 01/2020 to CURRENT

Ellie Lou's Brews And BBQ Ocoee, FL

Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.

Helped with planning schedules and delegating assignments to meet coverage and service demands.

Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences. Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.

Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.

Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service. MERCHANDISING SPECIALIST 02/2018 to 01/2020

Crossmark Merchandising Orlando, FL

Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.

Assembled quarter and full-size point of purchase promotional displays. Designed displays to deliver interactive, engaging and memorable store experiences for shoppers.

Established strong vendor relationships to maintain and support business. Removed damaged, out-of-code, not-in-set and discontinued items from displays.

Inspected merchandise for quality and arranged proper display location on floor.

Updated pricing and signage to complete product displays and educate customers.

Conferred with store managers to obtain information about customer needs and preferences.

Tracked and recapped key item performance.

Arranged merchandise in alignment with store planogram. GROCERY TEAM MEMBER 10/2012 to 02/2018

Publix Grocery Store Kissimmee, FL

Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.

Maintained safe, clean and well-organized working and shopping environment by sweeping and mopping floors and complying with health and sanitation procedures adhering to safe work practices. Assisted customers with purchases by providing knowledgeable recommendations and suggestions, educating customers on standard preparation and food pairing.

Unloaded produce items from truck, broke down pallets, loaded flats with proper produce items for placement on produce floor and checked produce on display for quality.

Maintained dairy department stock level, taking products from cooler to sales floor, opening cases and stocking on shelves in appropriate locations.

Monitored beer, liquor and wine departments to uncover any potential underage or intoxicated individual and deny sale of alcohol to offending persons.

Pleasantly greeted customers and provided prompt and courteous service. Retrieved items for customers and verified prices. Checked for outdated and overripe grocery items and removed from inventory.

Assisted customers by finding items quickly to boost store satisfaction rates.

Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule. Inspected floor displays, noted missing items and immediately replenished merchandise.

Readied items for sales floor stocking by affixing tags and preparing shelf labels.

Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.

Recommended products to customers to drive sales.

Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.

Maintained current knowledge of shelf planograms and end cap plans to merchandise products.

Completed regular cycle counts and inventory audits. Supported promotional plans by updating signage with price changes. EDUCATION Plant Maintenance 06/1988

Tri County Reg Vocational High School, Franklin Ma

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