Stacia Roth
**** ******** **** ****** ** *****
ad1mbs@r.postjobfree.com, 336-***-****
www.linkedin.com/in/stacia-roth
EDUCATION
Appalachian State University (ASU), Boone, NC May 2023 Bachelor of Business Administration
Major: Supply Chain Management
East Carolina University (ECU), Greenville, NC May 2020 Accounting major
GPA: 3.6
WORK EXPERIENCE
Outwest Steakhouse, Kernersville, NC
Server/Waitress May 2022-current
· Ensured optimal quest experience by seating quests, taking orders, serving dishes, and removing dinnerware promptly and with a positive attitude
· Managed orders and accompanying financial transactions using digital Point of Sale system
· Knowledgeably recommended menu Items based on customer needs and preferences, Including upselling complementary dishes and drinks
· Negotiated and resolved customer concerns
· Ensured maintenance of food hygiene in accordance with standards and guidelines
· Consistently achieved above 18% charge tip percentage American Eagle Outfitters inc., Burlington, NC
Sales Associate November 2019-July 2020
· helped an average of 50 customers per day by allowing access to fitting rooms and finding products.
· assisted team members when necessary, in handling cash registers, organizing inventory, and clean up.
· Presented a positive and friendly shopping environment while greeting and assisting customers instore
· Maintained up-to-date product knowledge and sale promotions to help benefit the customer’s needs
· Manned and walked the salesfloor proactively and reactively assisted customers with any questions The Dress Boutique at Merle Norman, Burlington, NC Prom consultant/assistant January 2018- March 2019
· Provided a friendly work environment to interact with customers and assist their needs and wants.
· Maintained a clean and organized work environment to ensure the best shopping experience instore.
· Assisted in zipping up dresses both on and off the customer to provide the best quality merchandise
· Monitored phone calls in a friendly manner to allow the best customer service experience out of store LEADERSHIP AND INVOLVEMENT
National Wild Turkey Federation, Greensboro, NC
Co-Chairmen
· Set committee meeting times and locations to ensure that all members are able to attend
· Kept a detailed schedule of events planned to provide members and nonmembers with information
· Assisted the secretary in keeping financial records and organizing membership information VOLUNTEER EXPERIENCE
Alamance Presbyterian Church, Greensboro, NC
Internship as Assistant Teacher September 2018-June 2019
· Ensured a safe and positive play environment for the children to play, learn, and interact
· Assisted the teacher with lesson plans, diaper changing, feeding time, and watching children play SKILLS/CERTIFICATIONS
· CPR & First aid certified October 2018
· Microsoft certification for Management Information Systems December 2019
· Excel certification for Computer Information Systems June 2020