Customer Service Representative
Resume:
February **** to
Current
April **** to
January 1998
Summary
Highly-motivated employee with desire to take on new challenges in a part-time environment. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Personable and dedicated Customer Service Representative with extensive experience in the limestone industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Skills
Shipment Verification
Shipping Logistics
Shipment Scheduling
Experienced in Excel & Word
Inventory Control
Customer Service
Administrative Support
Data Entry
Customer Relations
Experience
Osborne Concrete & Stone Co.
Akron, OH
Weighmaster
Ensured accurate weighing of incoming and outgoing materials on the weighbridge. Maintained filing system for records, correspondence and other documents. Ordered supplies and equipment to maintain adequate inventory levels. Created spreadsheets in Excel to track data such as vacation requests, sick days . Provided administrative support to management team including preparing reports and presentations.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Processed payroll accurately ensuring all employees were paid on time. Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Provided training to new hires on office policies and procedures. Managed office inventory and placed new supply orders. Developed, implemented and maintained inventory control systems to ensure accurate record keeping.
Verified accuracy of weights by comparing them to a computerized system. France Stone Co
Akron, OH
Laboratory Technician
Processed specimens following established protocols while adhering to strict safety standards.
Maintained laboratory equipment by performing calibration checks and troubleshooting any malfunctions.
Conducted quality control testing on incoming materials to ensure accuracy of results.
Heather Shriver
Mogadore, OH 44260
********@***.***
November 2021
May 1991
Ensured accurate weighing of incoming and outgoing materials on the weighbridge. Maintained daily logs of all weighed vehicles, including identification numbers and other pertinent information.
Education and Training
University of Phoenix
Tempe, AZ
Accounting
Bachelor of Science
University of Akron
Akron, OH
Geological And Earth Sciences
Bachelor of Science
References
References available upon request.
Contact this candidate