Data Entry Customer Service
Resume:
Krystal Glasgow
Looking for Professional work environment..
Snellville, GA 30078
***************@*****.***
Authorized to work in the US for any employer
Work Experience
Cosmetologist/Hair Stylist
The hair magician - Snellville, GA
July 2022 to Present
Giving Radical Customer service, Colorists, cutting, traditional sew-ins, silk press, Microlinks, Itips, and Tape-ins. Salon Manager, data entry, scheduling, cashier, key holder, and receptionist. Leasing Consultant
Broward Housing Authority - Fort Lauderdale, FL
April 2020 to July 2022
Pre-approval for potential leasing applicants, showing homes and apartments. Property maintenance support, assigning work order to ground maintenance staff. Inputing workers hours for payroll for record keeping. Providing keys and check list for new residents. Placing evictions on the door, that where court order. Collecting rent for the drop box and giving to finance dept. Cosmetologist/Hair Stylist
Hair Cuttery - Dania Beach, FL
September 2019 to April 2021
Salon Assistant Manager, Team development, Scheduling, order products, cashier, Hair cutting, Hair Colorist, Extension Specialist, Wedding Salon Stylist Coordinator. Claims Adjuster /Recoupment Analyst/Accounting Clerk Intergated Home Healthcare - Miramar, FL
October 2018 to October 2019
Adjusting claims that was submitted in error, checking codes for healthcare recoupments. Approving or denial ing claims base on the reason. Checking for correct codes, checking fraud, and compliance. Account Payable Clerk/Accounting Temp
Sage Dental Corporate - Boca Raton, FL
January 2018 to October 2018
coding and billing, submitting ETFS for approval, data entry, submitting claims. Payroll for doctors.Credentialing doctor a and submitting documents for offices of approval Credentialing and Provider Enrollment Specialist Temp ChenMed Corporate - Miami, FL
October 2017 to January 2018
enrolling providers, CAQH, Work fit, processing payments, completely credentialing process, license renewals & verifications. Following up and welcome letter to providers. Credentialing Specialist Contract Temp
Cross Country Healthcare - Boca Raton, FL
June 2017 to October 2017
Scheduling, NCQA certified, running backgrounds, presentations, filling, and data entry, spreadsheet reports daily.
Credentialing Coordinator
North American - Fort Lauderdale, FL
October 2015 to June 2017
Responsibilities
Credentialing Dental DHP providers for the initial & re-credentialing process. Data entry into Dental Trac system, providing emails of information needed to complete the credentialing process, also sending out a welcome letters to the DHP's offices once new dental providers were ready to work or files were update for the re-credentialing process. Lastly, answering the phone for DHP providers wanting updates on the credentialing process. Not releasing any Hippa or PHI information. Accomplishments
Completely Audits for the credentialing department making sure files are accurate before filing documents in secure file room.
Skills Used
Data Entry, typing 60 wpm, Microsoft Excel, Dental Trac, Ofac, Sam, Oig, Education Verification, Job Gaps, NPI, Professional License, Dea Certification, Controlled Substance Certification, National Data Bank, and enrollment in Medicaid or Healthy Kids Program. Credentialing Coordinator Contract Temp
EmblemHealth - Hollywood, FL
April 2015 to October 2015
Responsibilities
Answering Inbound telephone calls for Medicare age clients. Whom needed assistance enrolling in new Medicare Health Insurance or during special enrollment periods after a lapse of health insurance coverage. Not releasing any Hippa information.
Accomplishments
Excellent Customer Service, top insurance agent and closer, and best annual average hand time. Auditing other team members calls making sure they remain courteous and remain professional on all calls.
Skills Used
Data Entry, Interpersonal Communication, Enrolling Medicare clients in new insurance plans or assisting in selecting a new insurance plan during the special enrollment period. Credentialing Specialist
Parallon - Sunrise, FL
January 2014 to April 2015
Maintaining files for Doctors and Nursing who work under HCA Facilities.
• Assuring their Licensing and paper work were up to date for HCA Hospital Facilities.
• Answering customer service inquires about the current process and procedures for HCA facilities. HR Recruiter
Teleperformance - Margate, FL
May 2011 to January 2014
Windstream (Internet Tech Support Specialist)-Trouble shooting computer and internet service that were not functions. Dispatching techs out to the customer homes to resolved internet pole problems. In putting, Notes into the logging system of the courses of action that were taken on the call.
• Wellcare Health Insurance (Customer Service Representative) Enrolling clients in health insurance plans. Clarifying and explaining insurance policies depending on the customer state. Submitting Pre- Authorization Surgical Insurance Claims for clients. Notating the account on the best course of account taken.
• Human Resources Recruiter- Interviewing potential applicants for a job. Initial Phone Interview. Grading entrance and typing test. Placing the applicants on an account depending on their qualifications. Tech healthcare training class. Responsible for hiring and firing people for the company. Sales Associate/ Assistant Manager
Fossil Apparel MacArthur Mall - Norfolk, VA
August 2009 to January 2011
Top Sales Associate, and was name Handbag expert after two months of employment.
• Task include: Greeting customer, stocking mechanized, cashier, replenishing mechanized, assisting customer in the right direction for usage of our products, giving great customer service, and making the customer a happy returning fossil fans.
Patient Access Specialist/credentialing Specialist Navy Hospital - Rota, ES
June 2008 to June 2009
Checking patients in the hospital, inputting the patient's vitals in the hospital computer log. Verifying the insurance coverage and co-pays for patients. Inputting their current address, telephone, insurance carrier, date of birth, and allergies.
Nail Technician
Regal Nails - Tallahassee, FL
January 2005 to June 2008
Task include: Customer Assistant, Pedicures, Manicure, Acrylic Nails, Nail art and designs. Sales Associate/Pharmacy Technician
Walgreens - Tallahassee, FL
January 2005 to January 2006
Task include: ordering inventory, cashier, putting together displays, stock, counting the register, sanitation duties.
Financial Secretary
Mt. Hermon AME Church - Fort Lauderdale, FL
May 1999 to August 2003
Task Include: Book keeping, power point presentation, Excel, Collecting money Turn in money and report to the trustee board.
Computer Programs - Microsoft Office, Word Processor, Data Cannon, Excel, Power Point Presentation, Abode. Windows Live Mail, Windows 2000, Vista, XP, 7 and Outlook Express, YAHOO, GOOGLE. Key: 60 wpm
Education
Associate's in Cosmetology
Empire Beauty School - Lauderhill, FL
March 2019 to November 2019
Bachelor in Healthcare Mangement
Devry University Online
2009 to 2012
Tallahassee Community College - Tallahassee, FL
August 2004 to 2007
Diploma
Atlantic Technical Center - Coconut Creek, FL
August 2003 to June 2004
Stranahan High School
August 1999 to June 2003
Skills
• Microsoft Office (10+ years)
• Management (2 years)
• Inventory
• Filing
• Excel
• Time Management
• Quickbooks
• Adp (5 years)
• Critix (7 years)
• (4 years)
• Accounts Payable (4 years)
• Accounts Receivable
• Medical Coding
• Auditing
• Medical Records
• Credentialing (8 years)
• Hair Styling
• Human Resources
• Nail Care
• Pharmacy Technician Experience
Certifications and Licenses
Cosmetology License
Contact this candidate