GR

GEARIA RICHARD

ad1m6q@r.postjobfree.com 979-***-**** Lake Jackson, TX 77566

Personable Teller with 5 years of experience assisting customers with questions, processing transactions and handling clerical and administrative duties. Punctual and hardworking professional commended for high level of accountability and accuracy. Equipped with strong knowledge of financial and security regulations impacting bank operations. Procedures for shipping, receiving, storing and issuing stock Stock control and accounting procedures

Procedures for handling medical and food supplies

Movement, storage and maintenance of

Ammunition (3 years)

Determined

Hardworking

Team Player

OutGoing

Likable

Leader (3 years), Bank

Teller, Customer Service, Cashier Customer Service, Cash Handling

Customer Service

Staff Training

Online Tools Training

Sales Coaching

Product Recommendations

Commercial Servicing

Loan Payment Processing

Daily Operations Support

Cash Handling Accuracy

Verbal and Written Communication

Team Development

Trustworthy and Honest

Cash Counting

Commercial Banking

Branch ATM Operation

Teller Support

Relationship Building

Wells Fargo Pasadena, TX

Lead Teller

04/2020 - Current

Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.

Balanced bank's vault of daily cash for withdrawals and deposits. Served large number of customers during high volume shifts and remained composed and professional in stressful situations. Reduced errors by double checking transactions.

Handled daily team scheduling and properly staffed shifts. Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.

Received mortgage and other loan payments, verifying payment dates and amounts due.

Completed monthly audits and managed overdraft reports. Met or exceeded sales goals by promoting bank products and services in customer interactions.

Performed basic administrative tasks regarding banking products by handling phone calls, inquiries and emails.

Increased knowledge of banking products and services by actively Summary

Skills

Experience

participating in available training classes and workshops offered to employees.

observe and provide coaching to tellers.

teller scheduling

Retention

UNITED STATES ARMY / ARMY

RESERVE Houston, TX

Unit Supply Specialist

11/2017 - Current

Inventoried 30+ files and cleared all shortages with zero discrepancies in a timely manner

Create, update, and monitored tracking system for 50+ soldiers Maintained accounting system associated with supply management, involving requesting, receiving, issuing, and preserving expandable supplies and equipment

Inspect and perform basic operator maintenance on equipment weekly Prioritized tasks allowing objectives to be completed before deadlines Designed and conducted basic supply hands on training, resulting in over 85% mastery of skills by soldiers

Prepared unit and organizational supply documents and operated unit-level computers.

Completed regular inventory counts to document unit equipment. Maintained automated supply system to account for organizational and installation supplies.

Arranged and controlled weapons and ammunition in security areas. Received, inspected and delivered installation supplies Prepared section documentation for all supply- and equipment-related activities.

Computed shipping, storage or demurrage charges using computer or price list.

Operated lift and hand trucks to transfer materials to and from target areas. Troubleshot issues related to shipping and receiving in compliance with corporate procedures.

Wells Fargo West Columbia, TX

Teller

10/2018 - 04/2020

Maintained confidentiality of bank records and client information. Built and maintained client relationships through quality, personalized interactions.

Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.

Delivered exceptional service to customers in person or over telephone. Entered customer transactions into computers to record transactions and issue computer-generated receipts.

Used a strong knowledge of banking products and services to confidently educate customers about features, benefits and pricing. Adhered to financial services security and audit procedures. Met or exceeded sales goals by promoting bank products and services in customer interactions.

Resolved problems or discrepancies concerning customers' accounts. Received and counted daily inventories of cash, drafts and checks. Transmitted orders to supply cash to meet daily needs. Don Davis Gmc Buick Lake Jackson, TX

Saleswoman

11/2017 - 06/2018

Ensure that customers understand the vehicle's operating features, paperwork and warranty

Establish and maintain follow-up system, which encourages repeat business cum referrals

Report to the sales manager regarding reviews, analyses, objectives, and planned activities

Participates in sales meetings and training provided by the dealership and manufacturers

Review sales statistics and plan more effectively to improve sales. Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.

Demonstrated product features to align with customer needs. Presented products and services to prospective and existing customers to meet client needs.

Answered product questions with up-to-date knowledge of sales and promotions.

Developed key customer relationships to increase sales. Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.

Contacted new and existing customers to outline benefits of products. Adhered to company initiatives and achieved established goals. Used CRM database to track referral and appointment data. Greeted and assisted customers to foster positive experiences. U.S. Army Active Duty Fort Drum, NY

Unit Supply Specialist (92Y)

02/2014 - 11/2016

Inventoried 30+ files and cleared all shortages with zero discrepancies in a timely manner

Create, update, and monitored tracking system for 50+ soldiers Maintained accounting system associated with supply management, involving requesting, receiving, issuing, and preserving expandable supplies and equipment

Inspect and perform basic operator maintenance on equipment weekly Prioritized tasks allowing objectives to be completed before deadlines Designed and conducted basic supply hands on training, resulting in over 85% mastery of skills by soldiers

Prepared unit and organizational supply documents and operated unit-level computers.

Arranged and controlled weapons and ammunition in security areas. Completed regular inventory counts to document unit equipment. Supervised automated tracking program for unit supplies. Used vendor knowledge to determine shipping procedures, routes and rates.

Quarter Master School (ait) Fort Lee, VA

Logistics

07/2015

Del Valle High School Del Valle, TX

High school in Health Science

06/2014

Military Training March 2015- May 2015

First Aid and CPR, Fort Jackson, SC

Inventory Management, Fort Lee, VA

Education and Training

Accomplishments

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