Paula L. Tillotson, MSN, RN & NHA Retired

**** *. **** **., *******, AZ 85259

c : 602-****-**** ad1m61@r.postjobfree.com

Health Services Management / Clinician / Program Development/

Educator

Experienced, Highly Skilled in Providing Leadership / Geriatric Assessments / Education and Development of Needed Programs and Services

Person-oriented Nurse Professional with excellent communication and analytical skills. Dedicated and passionate, a strong client advocate with an outstanding record of providing excellence in health care services .

“ Caring, innovative, enthusiastic”

EDUCATION

Diploma in Nursing

St. Joseph Hospital School of Nursing, Providence, RI

Bachelor of Science Degree in Nursing

Boston College, Chestnut Hill, MA

Master of Science Degree in Nursing / Clinical Specialist Track – Medical

Surgical Nursing / Geriatric Focus

Loyola University of Chicago, Chicago, IL

PROFESSIONAL EXPERIENCE

Health Dialog, Scottsdale, AZ 2008-2010

Nurse Health Coach

. Telehealth …health coaching of clients with a focus on prevention through education …early intervention. Triaged incoming calls. Provided available resources as appropriate.

Westminster Village, Inc. Scottsdale, AZ 1995-2006

Administrator, Health Services

. Oversight of health and health-related services to 360 older adults

including a 60 bed Medicare-certified skilled nursing facility and a state licensed home health agency.

. Supervised and participated as team member of a multi-disciplinary staff of over 60 employees.

. Coordinated affiliation agreements with ASU, Mayo Clinic Graduate School of Medicine, Maricopa Community Colleges, Scottsdale Unified School District.

. Ensured regulatory and budgetary compliance of licensed health facilities.

. Conducted on-going education of staff and residents in aging, corporate compliance, fall prevention, CQI, and the role of health services in a lifecare retirement community.

. Organized 1st campus symposium with CEU’s highlighting new programs,..authored copyrighted LTC Glossary.

University of Wisconsin – Milwaukee, WI 1993-1994

Lecturer

. Clinical supervision and teaching of junior level students in course entitled “Nursing Care of Clients & Families Dealing With Long Term Health Disruptions” – three semesters.

. Supervised groups of students in several hospital-based nursing homes.

Presbyterian Homes, Evanston, IL 1990 – 1992

Director, Administrative Services / McGaw Care Center

. Management of all bed control functions ( admissions, transfers. discharges,..) related to 210 bed Care Center/SNF within life care retirement community of 600 +.

. Assessment and communication of resident needs to appropriate parties.

. Supervised staff of six in therapeutic activities and administration.

. Facilitated Residents’ Council functions.

Prior Employment / Variety of Nursing Experience :

Home Health; Hospice; Emergency and Ambulatory Care Services:

( Staff Nurse & Instructor, St Joseph Hospital School of Nursing,

RI ); Maternal-Child Health: ( Lab Assistant, Loyola University of Chicago; Instructor, St. Francis Hospital ( IL) and Clara Maas Memorial Hospital ( NJ ), Staff Nurse ( MA, IL ).

Organizations and Honors :

. United States Public Health Service Grant recipient..Boston College.

. Award of Honor –Leading Age formerly AZ Association of Homes and Housing for the Aging - “For outstanding contributions toward the welfare of seniors, exceptional service and leadership in the field of long term care, housing, and services.” – 2006.

. Sigma Theta Tau – 1989 - International Honor Society of Nursing.

. Past Director, AZ Association of Homes and Housing for the Aging.

. President, Woman’s Library Club of Glencoe, IL..Founder..Tudor Court Theatre of Glencoe.

. Mayo Clinic of AZ…Volunteer .. Docent; Oncology Patient and Family Support. Past Volunteer: Scottsdale Healthcare.. Patient Diplomat...Joint Center.

. Shepherd of the Desert Lutheran Church, Scottsdale, AZ….Human Relations Board, Chair; New Member Assimilation, Team Leader.

. Westminster Village Foundation, Board Member.

Licenses: AZ Registered Nurse (Retired); Nursing Home Administrator (Expired); As Nurse Health Coach was licensed as RN in all states as required.

Caregiver Support Groups

. Duet-Certified facilitator for family caregivers of loved ones with dementia. Shepherd of the Desert Lutheran Church, Scottsdale,AZ; The Terraces of Phoenix.

Senior Readers Theatre

. Development of Readers Theatre within retirement community to promote mission and enhance quality of life for residents.

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