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Program Manager Project Management

Location:
Mississauga, ON, Canada
Posted:
December 02, 2023

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Resume:

Mamoun Sibai CC (ISC) CSM P.Eng MBA MSc. (Eng.) BA PMP (course)

Mississauga, Canada ad1m4y@r.postjobfree.com 416-***-****

Sr. Program Manager – Telecom & IT CyberSecurity

Professional engineer with over 20 years of international experience in telecom, IT, & Cybersecurity

Core Competencies:

End to end enterprise-wide IT and Telecom infrastructure program management from concept, design, development, implementation, and delivery (projects include infrastructure, mobile networks, cybersecurity, virtualization, etc)

Cybersecurity project management and analysis

Professional and hands-on experience in Sharepoint, MicroStrategy, JIRA, SAP, MS Office, Visio, MS Project, Salesforce, Remedy, Google Workspace

Public sector project management related to safety and security environment

Financial management of projects: procurement, budgeting, forecasting, GAP analysis, ROI

Wireless Core and Network Access experience (Huawei, Juniper, Palo Alto, cloud solutions for virtual firewalls)

Agile and Waterfall project management methodologies

Communications and organization skills and well as Vendor and customer relationship management

Change Management experience and process enhancement across internal teams, service providers, and vendors.

Professional Experience

Bell, Canada Nov 2022 – Present

Security Program Manager – SOC Transformation

Leading the Security Operations Center SOC transformation program

Lead, track and influence the SOC transformation program (automation prioritization and security controls roadmap) from a planning, delivery, and financial perspective

Support financial plan and annual budget of the security program (forecasting, tracking, analysis, reporting)

Analyze, evaluate, and overcome program risk and manage the reporting and overall delivery

Support and encourage agile delivery approach and scrum methodology in the team, which includes leading planning, Kanban boards grooming and prioritization, retrospective sessions

Understand and track overall security posture by generating metrics and leading various related projects

Telus, Canada Aug 2021 – Nov 2022

Program Manager – Wireless Core – Security

Managing Firewall and network security projects in the core network

Oversee Firewall and cybersecurity program for 5G and 4G in Core network, collaborating with vendors and internal stakeholders (EPC, eRAN, etc)

Participate in the implementation of new initiatives and services that aim at enhancing the security environment

Member of the Governance and Compliance team who oversees the security operations roadmap and transformation

Manage Enterprise and Consumer Firewall and cloud (virtual firewalls) projects worth millions of dollars through initiation, design, build, integration and configuration, testing, and cutover/delivery to production

Participate in the procurement process and decision making of selecting certain products

Track projects progress and manage risks in a timely manner and reporting financial and status reports to top management using SAP and other internal systems

Support financial plan and annual budget of the security program (forecasting, tracking, analysis, reporting)

Bell Canada, Canada Sep 2019 – Aug 2021

Sr. Project Manager (BBM)

Delivery of 1000+ concurrent medium to high complexity fiber optics projects for Bell (B2B)

Manage multiple implementations projects within scope, on time and on budget.

Plan, schedule, and manage project resources and downstream teams to make sure deadlines are met.

Track projects progress and manage risks in a timely manner.

CGI, Canada Oct 2016 – May 2019

Sr. Project Manager – Bell Program

Delivery of 40+ concurrent medium to high complexity projects ($8M+) for Bell, including ERP, (BRS) releases, cybersecurity, infrastructure, automation, etc.

Oversaw internal teams and external vendors and partners, delivering project scope within budget and on time and meeting project objectives to the satisfaction of the client and executives.

Managed security projects that were part of initiatives to protect Bell internal infrastructure (network hardening, the use of Fortniet, servers upgrades and patches, etc)

Provided leadership and guidance to cross-functional project team members and liaise with various functional domains (IT, Business, Operations, Marketing, Sales, Regulatory, etc.) to maximize the likelihood of project success.

Achieved 9.9/10 Client Satisfaction rate

ROGERS Communications INC, Canada Nov 2014 – Mar 2016

Sr. Project Manager

Managed 40+ concurrent, complex scale In-Building System (IBS / Distributed Antenna System (DAS)) infrastructure projects worth $80M+ deploying 3G, LTE, 4G technologies (Voice/Data), installing IBS systems in Police Stations, Hospitals, residential buildings, malls and high-rise buildings, and government buildings (police stations, airports, CBC building)

Managed the design, implementation, installation, and testing activities of the IBS projects including police stations

Completed several projects ahead of schedule by applying agile techniques, when possible, leading to significant savings.

Followed standards of Project Management Lifecycle (PMLC) from initiation stage to delivery

Managed all projects risks, and put mitigation plans, as well as conducting costs/benefits analysis.

Bell Canada, Canada Dec 2012 – May 2014

Bell Residential Services (BRS) Specialist

Managed residential accounts (MDUs & houses) promoting Bell Fibe TV, Fibe internet, and Bell home Phone

Supervised events and sales of BRS across the GTA

Utilized different internal systems to close deals and finalize orders

VIVA, Kuwait Feb 2008 – Sep 2012

Sr. Network Consultant

Participated in the planning/design, roll-out, implementation, and optimization of Kuwait’s 3rd mobile operator.

Achieved commercial launch in an unprecedented 10-month period.

Participated in the decisions related to procurement and acquiring of the right products and features

Designed 160+ In Building Solutions (IBS) and 130+ macro sites to expedite the network launch (12 hours’ work shifts during the first 2 months), participated in network expansion and handled VIP client’s complaints.

Analyzed daily network measurements and recommended actions, improving network key performance indicators (KPIs)

Used Nokia Nemo and Ericsson TEMS plus other technical tools

Achieved all KPIs’ targets - success rates of > 99%) by collaborating with Network Operations team.

VISION International, Kuwait Apr 2005 – Feb 2008

Director, PMO Solution Delivery

Oversaw B2B and B2B2C Value Added Services and solution delivery for mobile operators ($15M+ in value).

Oversaw and negotiated VAS solutions with mobile companies

Solved a critical showstopper connector mismatch problem in the data center using a goldsmith drill.

Education

Certifications

MBA Finance, Kuwait University, Kuwait

Certified in Cybersecurity (CC) from (ISC)

Certified ScrumMaster (CSM) from Scrum Alliance

Master of Electrical Engineering (MSc), Wireless Communications, Kuwait University, Kuwait

P.Eng (Professional Engineers of Ontario)

Bachelor of Engineering Science, Communications and Electronics, AAST, Egypt

Business Analysis Certification, University of Toronto

PMP Course, PMI

LinkedIn courses & Training on Cybersecurity

Various Huawei courses & certifications

Associations

(ISC)

Professional Engineer of Ontario (P Eng), PEO

Scrum Alliance



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