*

LILIAN MANKA

STUDENT

ad1m3m@r.postjobfree.com

+1-651*******

*** **** ***, ***** ****

Minnesota, U.S.A.

Fast-learning, a results-oriented employee,

utilizing organizational skills to drive business

goals. with experience managing diverse projects.

Highly flexible and time conscious with strong

negotiation and teamwork skills. Highly creative

and innovative with a reputation for driving

measurable results.

1

EDUCATION

MASTER'S DEGREE

Organisational Management

University of Udine, Italy

10/2017 - 03/2020

BACHELOR'S DEGREE

Organisational Management

University of Trieste, Italy

10/2013 - 03/2016

ADVANCE LEVEL

Economics, Mathematics

Community School CIHS Ndop

09/2003 - 06/2005

EXPERIENCE

CAREGIVER

Jun 2020 Feb 2023 Galaxy, Trieste, Italy

- Monitored home environment to provide

domestic support, evaluate safety concerns and

facilitate overall client wellness.

- Supported clients in ADL management,

medication administration, and transportation for

comprehensive care.

- Provided empathetic companionship through

conversation, games, and daily encouragement.

- Planned and prepped healthy and nutrient-

dense meals with attention to dietary restrictions.

- Laundered and changed linens and handled

folding and organization for remaining laundry

items.

- Set medication reminders for self-administration clients or administered prescribed doses at

scheduled times.

- Handled ambulation and transfer assistance

using proper lifting techniques.

- Completed basic housekeeping tasks to maintain

clean and organized home spaces.

SKILLS

- Critical thinking/observation

- Class management

- Communication

- Innovation and business

management

- Problem-solving

- Inventory management

- Team building

AWARDS

English, Native

French, Advanced

Italian, Conversational

1

HOTEL CLEANER

Aug 2018 Jun 2020 Galaxy, Trieste, Italy

- Oversaw room cleaning schedule and prioritised cleaning tasks to meet company standards.

- Readied rooms for new guests, monitored cleaning schedule and delegated tasks to meet quotas.

- Verified room vacancies against reservations list and maintained accurate records.

- Stored chemicals and solvents with close attention to safety and proper handling.

- Vacuumed and mopped floors, posting signs around wet floors to reduce risk.

- Stripped bed linens to be laundered and quickly made beds with fresh sheets.

- Reported room repair needs and arranged with maintenance team.

- Assisted other departments to maintain optimum client service. Answered cleaning requests and complaints from clients and staff.

- Documented and reported damage or defects immediately to supervisor. VOLUNTARY WORK

Sep 2016 Dec 2017 Conversational Caritas, Trieste, Italy

- Managed project to meet budget and timeframe constraints and oversaw project staff schedules. Identified and promptly resolved process issues.

- Investigated and troubleshot problems swiftly and improved functionality. Provided supervisor with comprehensive written reports on work progress.

- Implemented effective inventory management processes.

- Improved operations and resolved problems while delivering exceptional service.

- Created spreadsheets using Microsoft Excel to achieve accurate data reporting.

- Boosted team morale to enhance service quality. Loaded items carefully to protect company assets.

CAREGIVER

Jul 2013 Jan 2017 Alfonso Samuel, Monfalcone, Italy 1

- Monitored home environment to provide domestic support, evaluate safety concerns and facilitate overall client wellness.

- Supported clients in ADL management, medication administration, and transportation for comprehensive care.

- Observed client conditions and symptoms and charted daily data in the word excel EMR system.

- Planned and prepped healthy and nutrient-dense meals with attention to dietary restrictions.

- Transported clients to appointments and to complete errands and recreational activities.

- Completed basic housekeeping tasks to maintain clean and organized home spaces.

- Supported families to adapt to sudden health deteriorations or disability of the family members.

- Evaluated clients' abilities and support requirements to provide adequate coverage of care.

BABYSITTER, PRIVATE HOME

Dec 2011 Feb 2012 Gwen Tita, Trieste, Italy

- Used creative ways to encourage children to help with chores, respect others and learn appropriate social behaviours.

- Kept play area clean and free from potential hazards and consistently monitored children during playtime.

- Changed diapers and helped toddlers with potty training.

- Supervised children during playground visits and playdates, maintaining safety at all times.

- Transported children to and from school and extracurricular activities.

- Assisted kids with assignments and practice questions.

- Monitored children's behaviours and interactions to observe play activities.

Contact this candidate