Information Security Systems

*** ***** **

Emerald Isle, NC *****

Phone 252-***-**** (Home)

Phone 252-***-**** (Cell)

E-mail - ********@****.***

**************@*****.***

Sherry G. Williamson

Summary

Most recent (Dec 2016-present) responsibilities have been for IT Document Administration – consisting of processing IT Variances, IT Compliance Investigation Reports, SDLC Documents and MRL IT Policies and Procedures and associated myLearning modules.

I am an Associate Professor of Computer Information Systems including information risk management and compliance, information security information auditing, information technology and other information security topics at North Carolina Wesleyan College.

North Carolina Wesleyan College – recently promoted to Associate Professor of CIS

Jan 2010 – present – Teacher at North Carolina Wesleyan College

I have assisted the NCWC Campus in organizing a Information Security Education and Awareness program. I write monthly articles on different Information Security topics and I also help to maintain Information Security and Information Risk Management for the campus. I also submit metrics and other reports as needed to the President and the Provost.

The courses mastered that I am responsible for teaching include:

BUS 319 Management Information Systems

CIS 205 Data Communication & Networking

CIS 211 Programming Structures

CIS 230 Problem Solving Using Spreadsheets

CIS 240 Introduction to Databases

CIS 305 Computer and Network Security

CIS 310 Information System Concepts

CIS 330 Object Oriented Programming

CIS 340 Database Development & Implementation

CIS 345 System Analysis & Design

CIS 355 Human-Computer Interaction (No longer offered)

CIS 405 Networking Projects

CIS 410 Management of Information Systems Project

CIS 455 Systems Project

CIS 491 Independent Study

CIS 492 Supervised Internship

CIS 495 A+ Hardware and Software Technology

CIS 495 Cloud Computing

CIS 495 Forensics

CIS 495 A+ Guide to Hardware Maintenance

CIS 495 A+ Guide to Software Maintenance

CIS 495 Ethics in CIS

CIS 495 Auditing

CIS 495 Risk Management

CIS 495 CISA

Completed the following certifications:

Microsoft Word Proficiency Certification

Microsoft Excel Expert Certification

Microsoft Access Expert Certification

Microsoft PowerPoint Proficiency Certification

A+ / Net+

MCP/MCDST

ITIL

Currently working on the Security certification

Thirty eight years’ experience in a cGMP environment with experience ranging from production operations, administrative, quality, FDA investigations, department GMP compliance training and preparation for FDA inspections, development of training matrices, training curriculums, training modules, site SOP's – author/review/approve, provide department GMP and SOP training, packaging ticket accountability, atypical and observation investigations, budget, profit plan, system administrator functions, IT HelpDesk support, 24x7 on-call rotation, sole phone support – responsible for programming all site phones, system life cycle documentation experience for applications and hardware/server/network equipment, web page design and updates, SOX and FDA audit contact, information security education and awareness, SharePoint site development, information risk management and compliance and information technology and information security associate professor.

Other activities and assignments over the past 36 years include:

5-6 years as a document administrator

3-4 years’ experience with the information security education and awareness program.

Conducted SDLC internal application audits.

Facilitates training sessions for Global Services, EAS/TS as requested.

Conducts needs assessments, designs and implements instructor led and e-learning solutions for EAS/TS.

Evaluates training programs, learning methodologies, strategies and technologies to continuously improve EAS/TS learning and ensure alignment with business needs.

Develops & maintains EAS/TS training materials, including job aids and visual aids, to ensure alignment with source documents and current practices.

38+ years of experience in a cGMP regulated environment

2+ years experience with instructional systems design, ADDIE, project management

2+ years of work experience developing training programs / learning solutions for adults

Proficient in TIS/peoplesoft, LMS, Unison/Articulate, MORS-MELS-SABA-Sphere-myLearning

Proficient in Microsoft Office Products (Excel, PowerPoint, and Word), Microsoft Access

Excellent verbal communication skills, technical writing skills and facilitation skills

Ability to achieve objectives requiring a high level of cooperation from others throughout the organization

Ability to work independently and as a team member

Flexible and able to manage multiple priorities.

Knowledge of adult learning theory, learning program design and development.

As a side note – I currently teach Adult Degree Programs for North Carolina Wesleyan College and Entry level courses for North Carolina Wesleyan College aa an Associate Professor of CIS.

Maintains Training or facilitator certification

Minimal experience with design and development of Process Picture Maps

In the past, maintained the Wilson and the Durham Web-page and have assisted with the design and upkeep of multiple other Sharepoint sites

Ability and willingness to periodically work on other shifts to help meet business needs

Objective To enhance current skills in the areas of Information Systems, business process improvement, systems analyst and engineering.

Education 1998-2001 Wilson Technical Community College, Wilson, NC AS Information Systems

2002-2004 North Carolina Wesleyan College Rocky Mount, NC BS Management Information Systems & minor in Accounting

2006-2007 American Intercontinental University

MBA Information Technology with a concentration in Internet Security

2012-2017 California Intercontinental University

DBA in IT Enterprise Resource concentration - Information Security

Thesis – Effective Information Security Education and Awareness Programs

Work experience Merck & Co.

4633 Merck Road

Wilson, NC 27893

And

Merck & Co.

5325 Old Oxford Road

Durham, NC 27712

1984-1996 - Packaging Operator – Performed packaging operations tasks by serving in various roles on different lines within the Packaging Department. Performed daily operations including running the equipment, troubleshooting, cleanup and changeovers, quality audits, observation and atypical investigations.

1996-2009 - Plant Administrative Specialist / IT Support Technician / IT Engineer. All responsibilities noted below are for both the Wilson and the Durham facility.

Lean management principles.

Budget Manager for IT Departments ($3.5M).

Planner/Buyer for all IT resources, supplies, temporary/contractor support, maintenance contracts and for computer/laptop/server/peripheral supplies for the year.

Performance Monitoring for all network, computer, server equipment.

Disaster Recovery Planning and Disaster Response Planning.

MRP Resource Planning and Inventory Control.

Computer room operations – tape rotations and monitoring backup of 26 servers. Enhancing computer room operations (tape storage, checklists, etc.) ensures backups are performed on servers with no errors.

Maintain all Standard Operating Procedures for the Packaging Business Unit, Information Technology Department, Finance, EH&S, Procurement, Lean Six Sigma and Site Services.

Development of training curriculums, training modules and tracking history of training for the Packaging Business Unit, Information Technology Department, Finance, EH&S, Procurement, Lean Six Sigma and Site Services.

Network, VoIP Phone System, Software and hardware upgrades, user accounts, installation, testing, qualification and providing training on each.

Experience with Windows XP, Windows 2000, and Microsoft Exchange and Server 2003 environments.

Coordinating Panagon, MIDAS and Documentum activities for document storage. System Administrator, Records Management Cleanup and records retention for each.

Coordinating plant wide retention room activities – records retention guidance.

Performing Contractor Training.

IT Portfolio entry for the IT budget – responsible for +$3.5M total budget a year.

Purchasing office and computer supplies.

Monthly budget and EA updates, includes the monitoring of 14 accounts ranging from $10,000 - $500,000 each.

Maintenance contract renewal for over $500,000.00 of equipment.

Plant wide 24x7 on call pager rotation for technical support.

Assists with application analysis and design and writing System Life Cycle validation documents as needed including writing, testing and execution of Quality Assurance Plans, Functional Requirements Specifications, and Test Plans, Installation Qualifications and Operational Qualifications.

Perform necessary updates to all laptops including new builds as needed, and many other IT related tasks.

Web Page development and the maintenance and update for 19 different websites consisting of over 200 web pages. Use Microsoft FrontPage, Dreamweaver and HTML, (some Flash and JS experience).

Conduct training on new applications / systems as they are introduced.

Attended training in Crystal Reports and SQL Programming but have not had the opportunity to use either in an actual work environment.

Supported a HP3000 main frame.

Completed Visio Flowcharts on all business process within different departments.

Monitoring all training completed by team members for FDA audits and cGMP compliance.

Sox Audit contact.

Solely responsible for setting up VoIP phones for entire site – this includes programming each.

2009 – 2012 – Business Unit Support Associate

Problem Management resolution for IT related issues

Developed training modules for Technical Services

Technical Services Administrator of myLearning

Developed curricula for all of Technical Services based on service areas

Assisted in reducing number of SOP's and associated training modules brought on by the merger of Merck and Scherring Plough

Assist in the modifications and development of new SOP's and associated training modules.

Assisted in the migration of courses from Mels, Saba and Sphere to myLearning.

2012-2016 – Information Security Education and Awareness – worked on the team sending out education related materials for information security, worked on the USB project – teaching everyone the pros and cons of using USB drives. Worked with team members creating monthly awareness articles and distributing to country leads have these articles posted in places everyone had access to. Also worked on exercises that teaches the Merck population on how to spot phishing emails.

2016 – present – IT Document Administration – Process IT SDLC documents and MRL IT SOP’s. Also manage the process for myLearning for all MRL IT SOP’s. Managed the importing of thousands of Solman documents.

ISACA Organization – I am a volunteer for the ISACA Organization, and I have been serving as a volunteer for five years now. In this position, I have been performing the following task:

ISACA Journal Article reviewer

Topic Leader for Risk Management Discussion Board

References:

Eric Cochran

5420 Windy Gap Ct.

Raleigh, NC 27617

Cell 919-***-****

Charles Wall

2365 Carl Morris Road

Stokes, NC 27884

Home 252-***-**** Cell 252-***-****

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