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Customer Service Support Manager

Location:
Dallas, TX
Posted:
December 02, 2023

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Resume:

Varnice Mitchell

Overnight Support Manager - Wal-Mart

Dallas, TX 75210

ad1m1p@r.postjobfree.com

214-***-****

Professional Supervisor with 10 years+ of managerial experience at large retailers. Leading inventory control process. Increasing in-stock, providing customer service. Merchandising and ensuring safety within company guidelines. Work Experience

Overnight Support Manager

Wal-Mart

2016 to Present

Manages a team of 35-50 associates. Goal is to recover and replenish; have it ready for business by 7a. Manage and teach process of truck unload, ensure shelves are in-stock, returns are sorted, inventory controls, cash handling, customer service. Plan and follow up to modular resets.

Overnight Support Manager

Wal-Mart

2008 to 2016

Manages a team of 35-50 associates. Goal is to recover and replenish; have the store ready for next day business by 7a. Manage and teach process of truck unload, ensure shelves are in-stock, returns are sorted, inventory controls, cash handling, customer service. Delegate and follow up to modular resets. Grocery Assistant Manager

1999 to 2008

Receiving trucks, manage front end process; cash handling, customer service. Inventory control. Monitor stocking and in-stock. Manage fresh department to ensure proper compliance and cleanliness is within company guidelines. Key controls. Prepare for next day business. Staffing/Scheduling.

Education

High school or equivalent

Skills

ASSOCIATE, CUSTOMER RELATIONS

Additional Information

SKILLS

Diverse

Delegation and Follow up

Process driven

Adaptability

Associate/customer relations

Planning



Contact this candidate