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Customer Service Medical Assistant

Location:
Apollo Beach, FL
Posted:
December 02, 2023

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Resume:

Rebecca Shull ASPT

**** ******* **** ***

Apollo Beach, FL 33572

828-***-****

ad1m0x@r.postjobfree.com

Objective: To further my career.

Professional Summary:

A dedicated and professional American Society of Phlebotomy Technicians certified phlebotomist with 29 years of experience. Including daily abidance of HIPPA, OSHA, and FDA guidelines and rules. Use of centrifuge, venipuncture on all age categories, collection of urine and stool samples, administration of drug screens, various in-house testing, ABN, strong reliance on Care 360/Quanum Labs, supply monitoring and ordering, and room and equipment sanitation. Capable of working as a member of a team, adapting to different patient’s needs, and maintaining good relationships with patients. Skills include:

•Leadership Experience

•Problem Solving

•Training Skills

•Communication Skills

•Trauma Center knowledge

Experience:

Labcorp September 2022 – Present

Site Coordinator

Manage and monitor patient flow, wait times, inventory levels, and information logs.

Address customer service issues.

Monitor monthly productivity reports.

Corning September 2021 – September 2022

Manufacturing Associate

•Quality Control- inspect products before they go out

•Emergency Response Team (ERT) member- responds to medical emergencies

Quest Diagnostics July 2006 – September 2021

Lead Phlebotomist

•Ran Patient Service Center (PSC) for 15 years

•Draw blood and prepare specimens to be sent out

•Kept track of daily, weekly, and monthly patient encounters

•Reviewed insurance denials and handle billing issues as they arise

•Established new client offices

•Trained new/temporary employees

•Company vehicle operation

Roger Seagle MD October 2003 – July 2006

Medical Assistant and Phlebotomist

•Performed all labs and EKGs

•Gave injections

•Helped with the nuclear stress test

•Ordered all lab supplies

•Trained new hires

Catawba Valley Medical Center April 1995 – October 2003

Medical Secretary and Phlebotomist

•Drew blood for the entire hospital.

•Completed paperwork and frozen specimens that needed to be sent out.

•Collected blood in very stressful situations.

Education:

ASPT Certified January 1995

American Society of Phlebotomy Technicians Degree, CCC&TI December 1994

References:

Sherrie Owens Former co-worker 1-828-***-****

Wilma Rogers Former Supervisor 1-828-***-****



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