Customer Service Retail Sales
Resume:
Premarah White
Resume **** Past * years work History
Related Fields: Customer Service, Claims, Healthcare, Retail
Present: Broadpath Healthcare Solutions
Provider Service Claims Representative
● Service healthcare provider with Paid or Denied Claims
● Go over claim details of if CPT required Prior Auth
● Communicate with provider over if they are active as In Network
or Out of Network
● Inbound/ outbound call
Former: Verizon
2022- 2023 Verizon Retail Sales Rep
● Phone plans
● Internet
● Technology
● Phones, tablets, home security
Former: MedEvolve Through Career Staffing Services Temporary to Hire
2021-2022 MedEvolve
Process bills/ send medical claims to insurance companies Communicate on phone with patient taking payments or discussing EOB / health plans
Communicate with insurance in regards to patient bill
Knowledge of medical / insurance Codes
Work closely with Healthcare facilities in regards to internal billing compliance
Explain bills to patients according to EOB
RCM System
Account management is the practice of providing customers with
service, support and improvement opportunities to increase their consumption of a product or service and maximize retention, cross-sell and upsell opportunities within the customer base.
Former: Arkansas Blue Cross Blue Shields (Usable Mutual Insurance)
2019-2021 Claims Specialist
● Investigate and Process claims
● Work independently
● Use Outlook, Excel, Microsoft Word
Contact this candidate