Delores Diaz

Uniontown, PA *****

ad1lzj@r.postjobfree.com

+1-908-***-****

Authorized to work in the US for any employer

Work Experience

Quality Control Technician

Fourth Street Barbeque - Charleroi, PA

January 2021 to December 2022

Tyson food products inspect for any foreign materials and for quality of products seals and packaging all phases of manufacturing

Home Health Aide

Don Services

September 2015 to December 2021

Floor Supervisor

CMG - Uniontown, PA

December 2010 to June 2015

Customer service for USA Credit and Caribbean Cruise Lines Dispatcher/Customer Service

Apex Transportation - Elizabeth, NJ

October 1996 to November 2010

Dispatch, customer service business closed relocated to Pa Customer Service/Billing

Appert Trucking

June 1986 to August 1996

Customer service Billing handled all phases of customers inquiries OS and D Manifesting MAS 90 experience access experience heavy phone contact

Housekeeper/Front Desk Clerk

Saxony Motel - Elizabeth, NJ

March 1984 to June 1986

Small motel customer service and housekeeping front desk laundry Education

Diploma

Elizabeth High School - Elizabeth, NJ

September 1980 to June 1984

Skills

• Microsoft office, Excel, Quikbooks, access, Mas90 (10+ years)

• Home care

• Senior care

• Dispatching

• Laundry

• Caregiving

• Food preparation

• Alzheimer's care

• Cleaning

• Dementia care

• ADLs

• Patient care

• Meal preparation

• Data entry

• Computer literacy

• Customer service (10+ years)

• Billing

• Hoyer lift

• Medical office experience

• Personal assistant experience

• Vital signs

• Customer service (10+ years)

• Billing

• Billing (10+ years)

• Communication skills

• Time management

• Quality Assurance

• Quality Control

• Office Management

• Office experience

• Filing (10+ years)

• EDI (3 years)

• Operating systems (10+ years)

• Quality Inspection

• Customer Support (10+ years)

• Manufacturing

• Microsoft Excel

• Math

• QuickBooks

• Typing

• Administrative experience

• Organizational skills

Languages

• Spanish - Fluent

Assessments

Food service fit: Crew member — Proficient

July 2022

Measures the traits that are important for successful food service crew members Full results: Proficient

Customer service — Proficient

September 2021

Identifying and resolving common customer issues

Full results: Proficient

Work style: Reliability — Proficient

September 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Call center customer service — Proficient

December 2021

Demonstrating customer service skills in a call center setting Full results: Proficient

Customer focus & orientation — Proficient

September 2021

Responding to customer situations with sensitivity Full results: Proficient

Administrative assistant/receptionist — Proficient July 2022

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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