*** ********* **

Haines City, FL *****

225-***-****

ad1lxl@r.postjobfree.com

TIKA DANOS

OBJECTIVE Secure a position with a growing company that will fully utilize my skills, knowledge, and experience. To be an integral member of a team while giving encouragement and support to my coworkers. Looking for a company that is willing to give me the chance to learn new skills, advance and the support to reach my highest potential.

SKILLS & ABILITIES Over 10+ years of experience in an administrative role. Competent/Intermediate use of Microsoft Office, Outlook, Excel, PowerPoint, SharePoint, Teams, Zoom and more.

Organization, coordination of projects, event planning and administrative tasks EXPERIENCE LOUISIANA HEALTHCARE CONNECTIONS,

QUALITY PROJECT COORDINATOR II

May 2021 to present

Accreditation team: Administrative duties such as meeting minutes, creating process documents, creating reports, tracking of required reporting for NCQA standards, coordination, planning, management of departmental projects

(example: IPRO audit team), any assignments given by director and manager. HEDIS & QIC audit teams: Coordinate with groups on how to continual process and track medical records received through portals and direct mail, Medical Record Portals: pay, download, save all invoices and records through CIOX and MRO, Direct mail: receive, scan, save and destroy all medical records sent by USPS, UPS and FedEx, Tracking: complete ongoing spreadsheet tracker with provider, member, invoice, dates, Etc., save all records to TruCare Quality general: Administrative duties, meeting minutes, PowerPoint presentation slides, expenses, offsite meeting planning Support COO of LHCC: Expenses, travel, offsite meeting planning, calendar contact, documentation

OPERATIONS PROJECT COORDINATOR I

January 2019 to May 2021

Supported VP of Operations: Administrative duties such as organize meetings, meeting minutes, expenses, reserve travel, manage calendar, manage process improvement projects, part of RFP prep team, duties and projects assigned Supported Operations Directors: Administrative duties as needed Project Manager: Allwell Medicare product: guided meetings, minutes, project tracking, lessons learned, PowerPoint presentations, reports Page 2

AMEDISYS

Credentialing Specialist

November 2018 to December 2018

Process new credentialing and recredentialing applications for all home health and hospice offices across the country, update W9 SharePoint files, submit change rosters to national organizations, manage SharePoint department updates

GEAUX GEAUX GROOMER

Owner/Operator mobile pet grooming

February 2015 to February 2018

Operated a full-time mobile dog grooming business, all operations including scheduling, accounting, payables/receivables, business development, Etc. Amedisys

Managed Care Coordinator – Credentialing Supervisor September 2010 to July 2014

Tracked and processed all credentialing and re-credentialing applications for all home health and hospice care centers nationwide (529 Care Centers), Maintained strong working relationships with 200 national and regional payer credentialing and contract representatives, Worked hand in hand with Regulatory on care center required documentation, Built, updated and maintained the Managed Care SharePoint page, Assisted with the creation and design of the Managed Care Helpdesk Page, Created and maintained reports, such as contracted location spreadsheets, weekly contract matrix and monthly Managed Care department metrics, Collaborated with coworkers to create department policies and procedures, Maintained Credentialing Access Database, Assisted Marketing with Managed Care Request for Information Packets, Supported all Managed Care staff: including 2 Vice Presidents, 4 Directors, 3 Payer Relation Representatives, Managed all administrative duties including; ordering supplies, scheduling meetings and conference calls, tracking all new agreements, organization of contract files both paper and electronic, Performed any special projects assigned by Vice Presidents of Managed Care Additional work experience is available by request EDUCATION ART INSTITUTE OF HOUSTON – DECEMBER 1990 Associate Degree: Visual Communications