Executive Assistant Office

Lenora Dickey

Executive/Office Assistant

I am ** years old and career driven. In a

nutshell, my goals are to secure fulfilling,

long-term employment and continue to

financially stabilize the future for my

family. I have 10 years’ experience

providing high-level administrative

support to a wide range of top executives,

and I am a certified paralegal.

Experience Education

April 2021 – Present

General Manager/Co-Owner

Think Big Concepts LLC.

Pave a solid foundation for success from the ground up.

Familiarize myself with all federal and state reporting requirements, then file the reports on time.

Designed our website via Shopify and established our online presence on platforms like Thumbtack, Linkedin and Facebook.

Conceived and initiated a filing system that reduced paper waste and increased productivity by 48% YoY.

Implemented weekly meetings with all staff to reduce overhead, set goals, and discuss areas of importance to ensure our time is being best used.

Agree on realistic annual budgets and achieve our 50% growth in sales goal come each fiscal end.

Overall organization of staff’s time and daily duties.

Frequently update/edit our weekly and monthly schedule.

Constantly updating and improving operations in all departments to increase efficiency and save money.

Maintain a comprehensive 300+ client database that improved our daily communications, and helped provide a quicker procedure for drafting proposals.

Forecast and then mathematically order supplies to be picked up or delivered on a set timeline to not only meet deadlines and stay on budget, but efficiently keep the overall amount of equipment on site down to a minimum.

Prioritize our new, upcoming and current contracts to ensure that we always meet our deadlines and timeframes.

Achieved 27/27 = 5-star customer satisfaction rating online through efficient problem solving, timely resolution of client inquiries and top- quality finished product.

Qames Ahms Settlement Trust – Powell River, British Columbia Trustee & Secretary Treasurer

January 2014 – May 2020

After successfully completing the required university training with a final grade of 98%, I was 1 of 5 Trustees chosen.

(Membership total =1300)

We were responsible for collectively making all investment decisions for two separate funds negotiated in Tla’amin Nation’s treaty - 1. Long-term investment decisions for the Capital Transfer Fund.

(4.8M + $500,000 deposited annually for 25 years)

2. Short-term + long-term investment decisions for the Economic Development Fund. (9.9M)

Draft, revise and finalize 9 grant applications and application processes so the nation's citizens could access both funds. We conducted interviews and made disbursement decisions twice 2008 - 2011

LAA/Paralegal Dual Certificate

Vancouver Island University

Nanaimo, British Columbia

2012 - 2013

Trust Investments (I & II)

Certificate

University of British Columbia

Online Course

2004

GED

Brooks High School

Powell River, British Columbia

Skills

Hard Skills:

Reporting

Tracking Expenses

Minute-taking (Advanced)

Data Entry & Analysis

Office Administration

Meeting Scheduling

Executive Calendar

Management

Leadership

Techniques:

Process Improvement

Problem Solving

Research

Delegation

Teamwork

annually.

Interview and hire our Financial Advisors + Investment Managers.

Determine reasonable annual budgets for trust expenditures and monitor regularly.

Make the all-necessary changes to the hired specialists if/when they did not meet our return-on-investment expectations or the very least the benchmark.

Present the trust's financial standing to the nation's citizens at a well- advertised AGM, and answer all questions/concerns that may be asked.

Handled sensitive information with discretion, earning the trust of Executive Council and the nation’s citizens.

Through discussion and agreement, we drafted and finalized all 16 policy and procedures for the Trust.

Tla’amin Nation - Powell River, British Columbia

Paralegal & Executive Assistant to Health Director December 2009 – December 2013

Meticulously track all changes made to draft laws, and cross reference with approved laws to ensure there was no discrepancies or inconsistencies before final legal review.

Identified 15+ areas of improvement across the organization; suggested solutions that the Executive Council approved in 5 days.

Be prepared to respond to all inquiries regarding any of the 29 approved laws when asked.

Created a system that can efficiently sustain a remote paralegal position for Tla’amin Nation.

Facilitated communications between 70+ key staff members that allowed workflow to remain uninterrupted.

Coordinated and supervised the work of 10+ departments, ensuring the timely and proper completion of each of their insurance documents.

Updated 280+ policy and procedures for Tla’amin Health & CDRC to ensure both facilities would meet accreditation requirements and receive approval for future funding from Health Canada.

Spearheaded the introduction and built the framework for Tla’amin Nation to be the 1st First Nation to have its own self-governed Child Protection Services Department in the history of British Columbia. This was a heavy but rewarding piece of work that I was passionate about.

Previous Work Experience

Alliance Vancouver – Vancouver, British Columbia

Administrative Assistant duties for 28 companies in a business center. August 2006 – November 2009

Smallville Studio – Vancouver, British Columbia

Stunt & Body-double for TV series ‘Smallville’ lead actress, Kristin Kreuk. October 2004 - May 2009

Cactus Club – Vancouver, British Columbia

Bartender/Waitress in a trendy downtown lounge.

July 2004 – August 2006

Tools & Software:

Microsoft - Word, Excel,

PowerPoint, Lists & Projects

Zoom

Google Analytics

Wave (Accounting/Bookkeeping)

Contact

Lenora A. Dickey

2108 Friendly Grove Road NE

Olympia, WA 98506

(Cell) 360-***-****

***************@*****.***

Contact this candidate