Customer Service Team Member

Alberto Becerra

* ******** ****

Antioch, CA ****9

Cell: 925-***-****

Career Objective

To secure a position that enables me to learn new material to use in my professional career and in the future.

Overview

•Excellent customer service skills and social skills

•Handles high stress situations in an excellent manner

•Organized, competent and exact

•Hardworking and reliable

•Enthusiastic and team player

Employment History

The Habit Burger Grill- Team member

•Interacts with customers on a daily basis to take their orders and deliver efficient customer service

•Keeps premises clean and organized

•Works at a high speed to prepare customer’s orders and guarantee customer satisfaction

Black Diamond Electric- Regular Employee

Follows thorough instructions of the vision of the company’s orders and exceeds expectations

Turns in work load in expected time frame in an exceptional manner

Ensures that all expectations are met

Home depot- Sales floor associate

Excellent customer service and social skills

Ability to meet sales goals and exceed set goals, in-depth product knowledge

Professional business sales

Assess client’s needs by fact-finding through friendly conversation, determining product type, negotiating, and closing sales

Dent wizard - Employee

•Works well in a high stress environment

•Ability to prioritize given work tasks to ensure that all deadlines are met in a timely manner

•Ability to exceed customer’s expectations so that the customer is well taken care of

Education

Antioch High School, Antioch, California- High School Diploma, 2013

Special Skills

Languages- Fluent in Spanish

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