Andrea Miller-Davis

Human Resources Professional Shelbyville, TN 37160

Putting the “HUMAN” back in Human Resources 931-***-****

ad1lvi@r.postjobfree.com

Summary:

Approximately 15 years of Recruiting experience in multiple industries, along with 7 years of experience in Human Resources management. I have a passion for people and need to help them succeed. I have the ability to adapt to nearly any situation and environment, which helps me excel in mentorship and building strong & positive relationships.

Technical Skills:

HRIS Systems (Workday, ADP, Paycor, SAP)

Microsoft (Word, Excel, PowerPoint, SharePoint, Teams)

Google Suite (Docs, Sheets, Gmail)

Zoom

Webex

CCTV Systems

KSAs:

Superior Knowledge of state and federal laws & compliance regulations (ADA law and accommodations, FMLA, HIPAA, & Form I-9, etc.)

Benefits Administration

Workers Compensation

Employee Relations

Training & Development

Excellent writing, verbal, and presentation skills

Exceptional interpersonal, communication and customer service skills

Strong research, analytical, and investigative skills

Conflict management/ resolution

Quick learner, high aptitude for learning

Strong organizational skills with meticulous attention to detail

Proven team player with a positive attitude and willingness to go above & beyond

Public Speaking

Event Planning

Ability to maintain the utmost confidentiality while handling sensitive information & situations

Professional Experience:

March 2023-September 2023 Freedom Industries – Tullahoma, TN

Office Manager

Managed front office operations & employee administration of manufacturing facility

Employee life cycle management

Employee Records management

Employee Relations Manager

Payroll and Benefits management

Managed policies and state/ federal regulations to ensure compliance (e.g., Family Medical Leave Act, Americans with Disabilities Act, Unemployment Insurance, Worker’s Compensation, Wage garnishments)

Conducted investigations of employee complaints including alleged misconduct, sexual harassment, discrimination, and other personnel issue

May 2022-October 2022 Quality Team 1 – Spring Hill, TN

Human Resources Manager

Built & managed the Human Resources Department of a new automotive manufacturing facility

Created policies, procedures, job descriptions, filing system, personnel folders

Ensured the facility was in compliance with policies & procedures, local, state, & federal laws

Promoted a positive and trusting work environment

Assisted contracted staffing agency with recruitment, hiring, and retention efforts

Managed employee time, leaves of absences & processed payroll

Maintained Training Matrix – core competency skills required in auto industry

Supervised several programs, along with plant policies & procedures (Safety, OSHA/ TOSHA, Family Medical Leave Act, Americans with Disabilities Act, Section 504) for the purpose of ensuring compliance with state and federal regulations

Conducted investigations of employee complaints including alleged misconduct, sexual harassment, discrimination, and other personnel issues

August 2021-February 2022 Tyson Foods, Inc. – Shelbyville, TN

Plant Human Resources Manager

Managed the human resources procedures for the location

Audited the HR functions to ensure the facility was in compliance with policies & procedures, and of the required annual training

Assisted with recruitment, hiring, and retention efforts

Managed Employee Relations team & efforts

Processed payroll for management staff

Managed employee time and leaves of absences

Supervised several programs, along with plant policies & procedures (Safety, OSHA/ TOSHA, Family Medical Leave Act, Americans with Disabilities Act, Section 504) for the purpose of ensuring compliance with state and federal regulations

Completed daily and weekly reports

Built a positive relationship with Union representatives while working together during negotiations and to resolve conflict, etc.

Conducted investigations of employee complaints including misconduct, sexual harassment, discrimination, and other issues

Managed HRIS systems – including Workday

July 2016-April 2021 Bedford County Schools

Director of Human Resources & Safety

Managed the human resources procedures of the district:

Managed HRIS database systems (e.g., application systems, federal and state compliance sites, substitute teacher/ staff) to ensure functionality, accurate/ timely information

Oversaw educator and administrator licensing as required by Tennessee Department of Education

Policy enforcement

Personnel Records Management

Assisted Director of Schools with employee relations issues including investigations of alleged misconduct, sexual harassment, discrimination, and other personnel issues

Criminal background information (TBI/ FBI inquiries, DCS, NSOPW)

E-verify/ Form I-9 Compliance and training

Leaves of absences (Long-term, short-term, FMLA)

Departmental financial budget

Oversaw several programs (unemployment insurance, worker’s compensation insurance, safety, OSHA/ TOSHA, Family Medical Leave Act, Americans with Disabilities Act, Section 504) for the purpose of ensuring compliance with state and federal regulations

Maintained a positive relationship with BCEA & TEA (local/ state teachers’ union) while working together during conflict, negotiation, etc.

August 2013-October 2015 Trevecca Nazarene University – Nashville, TN

Site Administrator

Official representative of Trevecca Nazarene University to Motlow State Community College

Recruited and advised all prospective students interested in TNU's adult studies programs

Maintained communication with prospective and current students to provide assistance and accurate information about TNU's programs and admissions procedures

Represented TNU at internal and external recruiting events in an effort to locate, engage, and recruit individuals who will benefit from attending TNU

Provided quality leadership at the community college with special attention given to processes, systems, and communication

Provided marketing, financial counseling, registration, admissions, billing, advising, program planning, materials delivery, classroom assignment, and procurement functions of the remote location

Managed all clerical duties of the TNU office at the community college

September 2006-August 2013 Tennessee Rehabilitation Center

Vocational Rehabilitation Counselor

Provided services to individuals with disabilities in the selection, preparation for, and planning of individual rehabilitation program and arranged such services for clients

Used counseling and guidance to interpret and explain medical, psychological, and vocational information to clients so they could make informed choice decisions concerning their vocational goals

Assessed clients' skill set and directed them in appropriate employment objectives using counseling and guidance skills

Reviewed and complied with agency policy and procedures to ensure compliance with federal regulations

Used caseload management software to input client data, process case expenditures and review progress of the case

Conducted training classes for job readiness, resume development, interviewing skills

Resolved conflicts and cooperated fully with others to meet departmental objectives

Worked with and provided information to agencies and community groups to locate potential applicants and served as a consultant to representatives of these agencies in relation to vocational problems of the disabled and the total rehabilitation program

Conducted the annual safety training meetings in conjunction with the Bedford County EMA Director and Assistant Director to ensure all safety protocol and procedures were being followed

Maintained a clean and safe working environment to ensure compliance with OSHA and CARF standards and regulations

February 2001-October 2004 Lowe’s Companies

Loss Prevention, Safety, & HazMat Manager

Protected the assets of the Company by controlling the factors that created inventory losses and losses due to accidents

Managed the inventory to maximize production efficiency, minimize inventory loss

Provided cycle counting to ensure accuracy, actively lead physical inventories and the preparation, conducted random audits

Audited the Shipping/ Receiving department to ensure quality control

Conducted and managed all internal/ external case development, as well as monitored the store for any illegal activity via CCTV surveillance

Researched and collected data, prepared case file paperwork for district attorneys/ court/ jury trials

Enforced company policies and safety procedures to ensure a safe environment, as well as conducted random quality assurance audits to ensure compliance

Collaborated with Human Resources to educate and train all store employees on Lowe's safety programs and training requirements - Hazardous Material, Forklift certification/ training; identified additional training needs and provided further training accordingly

Inspected and maintained Hazardous Materials operations in compliance with OSHA/ TOSHA requirements

Education:

University of Tennessee at Knoxville

Master of Science, Rehabilitation Counseling

Trevecca Nazarene University

Bachelor of Arts, Management and Human Relations

Organizations/Volunteer:

United Way of Bedford County, Board of Directors

Truckin’ for a Cure, Board of Directors

Spina Bifida Association, Advisory Council

Tennessee Rehabilitation Center, Board of Directors, Fundraisers

City of Shelbyville, Former City Commissioner

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