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Customer Service Administrative Assistant

Location:
Casselberry, FL
Posted:
November 30, 2023

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Resume:

PAULINA YÑIGO

**** ** **** ***, **** Raton, FL **434 (C) 203-***-**** ad1luj@r.postjobfree.com

Professional Summary

Dedicated and focused administrative professional who excels at prioritizing, cognitive thinking and management of organizational goals. Seeking a role of increased responsibility and authority. Skills

Excellent communication skills Accurate and detailed Strong interpersonal skills Resourceful

Self-directed Dedicated team player

Work History

Executive Receptionist 06/2012 to 11/2013

Aflac Global Investments – New York, New York

Provide executive support for C-level staff such as answering telephones, assisting/greeting visitors and efficiently manage all daily goals and priorities

Assist with scheduling meetings and coordinating extensive travel support Manage inventory of office supplies, sending out and receiving mail and packages Perform multifaceted general office support

Display impeccable customer service skills when dealing with VIP clients Implement new systems for office work flow and efficiency Administrative Assistant / Client Service Representative 10/2011 to 06/2012 The Regus Group – New York, New York

Performed general administrative support such as: answering, patching and transferring calls, meeting and greeting clients' guests, sending and receiving emails/faxes/inter-office correspondence Provided extensive calendar management to executive team Organized and coordinated corporate events and holiday parties Established and maintained relationships with clients Handled confidential proposals and client contracts/agreements Distributed all incoming correspondence, including: mail, faxes and email, to senior executives Served as liaison between departments and the solutions manager for day-today issues Sales Associate 12/2007 to 08/2008

Penny Weights – New Canaan, Connecticut

Contributed to store's holiday sales goals arranging merchandise to showcase and market products effectively Provided customer service to patrons as part of the business sales team Maintained a consistent accuracy in record keeping Achieved and surpassed monthly sales goals by 15-20% Recognized for ability to quickly establish rapport with customers, up-sell products and build a loyal clientele Proved the ability to multitask, resolve customer issues and excel within a demanding, high-volume setting Education

Bachelor of Arts: English Literature/Culture May 2011 Pace University - New York, New York

Minor in Spanish

Associate of Arts: General Studies June 2008

Norwalk Community College - Norwalk, Connecticut

Languages

Bilingual in English and Spanish; Fluent in Portuguese Additional Information

Multicultural Experience: Lived in Brazil, Chile, Mexico and USA Computer: Proficient in Word, Excel, Outlook, PowerPoint and all MAC software; Basic Knowledge of Photoshop and Illustrator; Social Networking; Audio/Visual presentation



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