Human Resources Service Desk

Location:

Posted:

November 30, 2023

GESSICA GOLDMAN-BOYD

Los Angeles, CA *****

**********@*****.*** · 213-***-****

EXPERIENCE

Human Resources Assistant

Banco Bradesco S/A – Osasco, SP

Sep. 2013 – June 2017

Support and services to employees (Service desk/ phone/ email)

Making badges for the entire organization

Provide/prepare Proof of Employment

Sending and receiving badges, pouches and warehouse items

Provide support for the SAP portal

Assist the Director and organize appointments

Administration Intern

Defensoria Publica do Estado de São Paulo – São Paulo, SP

May 2012 – August 2013

Organize legal cases chronologically and file out expired cases

Schedule and arrange appointments

Appoint a lawyer to clients who could not afford their own

Mail/Send cases to other offices of the correct county in the event of a client changing address

Contact with the general public

Responsible for contacting contractors when there are technical/structural issues

Receptionist

CPTM (Companhia Paulista de Trens Metropolitano) São Paulo, SP

Jan. 2010 – Sep. 2010

Provide information to the pubic regarding trips and routes

Check ID for the elderly or disabled to grant special access

Contact first responders in the event of a medical emergency

EDUCATION

Mar. 2018 – Oct. 2019 Colorado Mountain College - English as a Second Language (ESL)

Jan. 2012 – Dec. 2015 Universidade Cruzeiro do Sul - BAA Business Administration

Fev. 2008 – Dec. 2010 EE Brigadeiro Gavião Peixoto - High School Diploma

SKILLS

Flexible

Punctual

Organized

Bilingual

Responsible