Bridget Jacobs

Receptionist

Attalla, AL *****

ad1ltz@r.postjobfree.com

+1-256-***-****

Professional receptionist with experience in administrative support and customer service. Optimistic and outgoing individual who enjoys meeting new people. Positive and upbeat personality with excellent relationship building skills. Known for taking initiative, making process improvements, and following procedures in accordance with company and client goals. Easily adaptable to fast-paced, high-pressure situations. Always pleasant, personable, and perceptive. With strong planning, problem- solving, and communication skills. I am extremely efficient and accurate. Authorized to work in the US for any employer

Work Experience

Front Desk Receptionist

Allen Smith Construction - Chattanooga, TN

January 2018 to September 2019

• Honed my customer service skills in a professional setting by interacting with clients on a daily basis

• Was in charge of answering a multi-line phone system, responding to inquiries and transferring calls to the appropriate departments and personnel

• Double-checked financial data for accuracy by comparing payment cards to identification

• Kept track of files and records by putting in place efficient and well-organized filing systems

• Service planning, appointment scheduling, training and retraining receptionists

• Managed company accounts payable and receiveable with accuracy and promptly

• Created weekly employee work schedules for team members, making sure all shifts were covered

• Completed payroll for employees and kept meticulous records of procedures Bookkeeper/Office Manager

Gadsden GreenLeaf - Gadsden, AL

November 2011 to August 2017

• Used Microsoft Excel to input financial data and generate reports

• Checked financial documents for errors and accuracy while updating in Excel

• Setup a QuickBooks accounting system to keep track of my finances

• Eliminated financial discrepancies by expertly documenting expenses, monitoring income, handling bank deposits, and managing statements

• Stayed on top applicable federal and state requirements to reduce legal and financial risks

• Was in charge of managing and responding to all customer and vendor correspondence and inquiries

• Analyzed figures, postings, and documents to keep the accounting program accurate

• Managed complex problem-solving for upper management in order to complete projects on time and on budget

• Completed payroll for employees and kept meticulous records of the procedures Head Server/Trainer

Western Sizzlin Steak House - Rainbow City, AL

February 2011 to May 2015

• Assisted customers in placing orders, explained menu items, and suggested appropriate alternatives for customers with food allergies

• Kept up to date on menu and special offers, recommending specific items based on customer preferences and food allergies

• Assisted with hiring and training new hires for specific job duties

• Maintained table settings by promptly and courteously removing courses, replacing utensils, and refilling beverages

• Replenished food and other supplies, including paper products to keep pantry well-stocked during busy periods

• Answered the phone assisting customers with take out orders and other inquiries

• Kept inventory of supplies and products and re ordered when needed

• Was frequently complimented by customers, coworkers and upper management for going above and beyond my normal responsibilities

Education

Some College. Partial Credit. 2 Courses Remaining in General Studies Gadsden State Community College - Gadsden, AL

Skills Training in Legal Administration

Gadsden State Community College - Gadsden, AL

Skills

• Microsoft Office

• Accounts Payable

• General Ledger Accounting

• Payroll

• Accounting

• Bookkeeping

• Accounts Receivable

• QuickBooks

• Expense Reporting

• Data entry

• Cash handling

• Verbal and Written Communication

• Filing

• Budgeting

• Time management

• Problem management

• Administrative experience

• File management

• Word processing

• Sorting and Labeling

• Mail handling

• Telephone etiquette

• Office experience

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