Michelle Wathen

**** ********* ** ad1lsv@r.postjobfree.com

Newburgh, IN 47630 812-***-****

SKILLS

Communication Responsible Time Management

Organization Adaptable Customer Service

Teamwork Attentive to Detail Microsoft Office Programs

WORK EXPERIENCE

American Senior Communities, Newburgh, IN 2/2021 - Present

Activities Assistant

Conduct one to six events daily for 60 or more residents

Create exercise classes to increase mobility for clients with various physical limitations

Motivate residents to participate in wellness activities by being compassionate and enthusiastic

Help co-workers in transporting patients to appointments within and outside the facility

Utilize MatrixCare to chart client activities

Tri-State Athletic Club, Evansville, IN 11/2019 – 11/2020

Front Desk

Handled simultaneous tasks, including member and guest check-ins, schedules, concerns, and in-coming phone calls ensuring a seamless experience

Resolved member and guest issues

Assisted with member outreach for special events

H.R. Solutions, Evansville, IN 08/2017 – 08/2018

Contract / City of Evansville Water and Sewer Department

Data Compliance

Researched property parcel water usage for government and consumer compliance reporting

Administered customer payments accurately and efficiently according to established procedures

Recorded water sample information using Hach WIMS

Rent Depot, Evansville, IN 05/2017 – 08/2017 Leasing Consultant

Built and updated organization’s webpages and social media accounts

Provided 10-12 property visits on weekly basis

Processed applications from initial inquiry, resolving client concerns, to property closing

AMA Estates, Evansville, IN 12/2016 – 05/2017 Administrative Assistant

Reconciled incoming and outgoing transactions for purchase and lease-to-own homes

Used Microsoft Office programs and Dropbox to track applications and tenant service requests

Collaborated with mortgage company and insurance agent to add new properties

Grandview Tower, Evansville, IN 11/2015 – 12/2016

Assistant Manager

Fostered positive relationships, addressed inquiries, concerns and maintenance requests for a 10-story building with 10-12 residents per floor

Ensured U.S. Dept of Housing and Urban Development HUD compliance of facility by adherence to government regulations and requirements

Maintained files in accordance with government policies and procedures

Coordinated property upkeep and repairs within budget and schedule parameters

EDUCATION

University of Southern Indiana, Evansville, IN 08/2023

Master’s Health Administration

University of Nevada, Reno, NV 05/2010

Bachelor of Arts in General Studies minor in Communication

LICENSURE

Certified Nursing Assistant, Indiana 05/2023

TRAINING

Social & Behavioral Responsible Conduct of Research (Collaborative Institute Training Initiative (CITI Program)

Biomedical Responsible Conduct of Research (CITI Program) 2023

Wellness Recovery Action Plan Certification (Peer Network Indiana) 2020

Certified Recovery Specialist (Peer Network Indiana) 2019

Community Healthcare Worker (Peer Network Indiana) 2019

VOLUNTEER EXPERIENCE

World Endeavors Volunteer Program, Alajuela, Costa Rica 09/2023

Assisted pediatric occupational therapists in the treatment of children with motor issues

Participated in group and individual therapy sessions covering topics ranging from daily activities, prevention of injuries, and social skills

Goodwill Industries, Evansville, IN 2019

Employment Specialist Assistant

Developed and engage a wellness class for employees that met weekly for three months

Facilitated the vocational rehabilitation of individuals in their search for new opportunities

Partnered with the Employment Specialist on day-to-day operation

COMMUNITY INVOLVEMENT

Evansville Wartime Museum, Evansville, IN 2023

Vanderburgh County 4H Fair, Evansville, IN 2022

Warrick Humane Society, Newburgh, IN 2018

City of Evansville, IN Police Department’s Crime Free Multi-Housing Program 2016

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