Scrum Master Project Manager

JUDITH K. MYERS

Denver, Colorado *****

ad1lss@r.postjobfree.com; linkedin.com/in/jmyers0222

Cell: 720-***-****

Seeking a contract or fulltime position as a Senior Scrum Master

PERSONAL SKILLS

Seven (7) years of experience as a Senior Scrum Master for multiple high-performing teams.

Experience using both scrum and Kanban boards in Azure DevOps, Jira and Rally, and preparing dashboards for capacity planning, calculating the team's velocity and burndown rates.

Experience working with global teams and leading all Agile ceremonies (daily stand-ups, release planning, iteration planning, retrospectives, backlog grooming, story sizing/pointing, story mapping, user acceptance testing, PI Planning, sprint demos).

Experience leading and coaching multiple Agile teams, implementing metrics to evaluate and forecast team performance.

Collaborate with team members to identify, analyze and resolve impediments, risks and dependencies.

Act as servant leader to support the team and create a positive environment where members feel safe and appreciated, working at a sustainable pace while delivering committed work on time.

Working with Product Owners and other development teams to align Product Roadmaps, PI Plans, Product Backlogs and Sprint Backlogs.

Systems analysis and technical project management experience in both Agile and Waterfall product development methodologies, including Scaled Agile, Kanban and PI Planning.

Excellent organizational, analytical, problem solving, attention to detail and issue resolution skills.

TECHNICAL SKILLS

Application Lifecycle Management tools (Azure DevOps, Confluence, Jira, Rally, Workday)

MS Office Suite (Visio, Excel, Access, PowerPoint, Project)

CRM applications (MS Dynamics, Salesforce)

Designing Process Improvement As-Is and To-Be Workflows

Analyzing new business opportunities based on Cost Benefit Analysis

Business requirements elicitation, distilling and translating into wireframes, mockups, use cases, features, epics and user stories

BI tools for Data Analytics and Visualizations (Cognos, Business Objects, SQL, XML, Tableau)

BDD, Agile and Waterfall SDLC experience

EDUCATION/CERTIFICATIONS

Bachelor of arts Pennsylvania State University, State College, Pennsylvania

Certified Agile Scrum Master

Certified Agile Product Owner

EXPERIENCE

11/2022 – 11/2023

Senior Business Analyst, Data Interfaces Team

Sagitec Solutions LLC, St. Paul, MN

As Sr. BA I work with state government clients to define and write technical requirements specification documents for product and custom Interfaces that handle data exchanges between State and Federal governments.

Tools used: Jira, Confluence, SharePoint, Visio, MS Office, Teams

5/2022 – 10/2022

Senior Scrum Master

Lithia Motors, Medford, OR

TPM and Scrum Master for Compass Reporting team (with 17 data engineers, BI report developers and business analysts) responsible for supporting business stakeholders’ reporting needs.

Tools used: Azure DevOps, MS Office, Visio, SQL, Teams

4/2021 – 5/2022

Senior Scrum Master and Agile Coach

Prickly Pear Consulting LLC, Denver, CO (my own business)

Scrum Master coaching small US-based remote development teams for startup ventures.

Write user stories, implement Agile SDLC, coach teams and Product Owners, lead daily scrum and Agile ceremonies.

Experience in development of mobile applications and public/retail web sites.

Deliver weekly operations reports to management highlighting team metrics and performance.

Tools used: Jira, Confluence, SharePoint, Visio, MS Office, Teams, SQL

10/2017 – 4/2021

Senior Scrum Master

Empower Retirement, Greenwood Village, CO

Scrum master and Agile advocate for successful pilot team during Full Stack Team transformation to Agile development methodology. Also managed projects and created requirements documents.

Scrum Master for a global IT reporting team of 15 software developers and QA testers who created, scheduled and maintained operational reports and data visualizations for plan sponsors and partners.

Agile Tools used: Jira (for sprint planning, backlog grooming, retrospectives, stories and team metrics), Kanban board (for daily scrum stand-ups and Epic tracking), Confluence, Salesforce, Workday.

Provided Agile coaching at various levels to team members and direct reports.

Also acted as technical analyst for the team decomposing epics and writing all Jira user stories.

Achievements: Proved that the conversion to Agile Full Stack Teams was a more productive workflow process for the IT systems group. Consistently achieved 90-100% sprint completion rates.

12/2013 – 7/2017

Senior Business Systems Analyst (Contract Positions)

Austin, TX

Evaluating legacy software applications for potential modernization, gathering and documenting software requirement for system integration projects for the following companies using Agile software development process:

Texas Education Agency (2015 – 2017, 2-year contract)

Analysis and documentation of requirements to upgrade the legacy IT system

Evaluation of legacy software applications for modernization and inclusion in the web portal

3M Corporation (2014 – 2015, 12-month contract)

Systems analyst in the 3M Motor Vehicle Systems & Solutions group gathering requirements from state government clients for new installations and existing system enhancements for 3M’s MVSS digital license plate production applications.

4/2012 – 10/2013

Senior Business Systems Analyst (Short term Contract Positions)

Denver, CO

Agile team member doing CRM integration, workflow process modeling and data analytics projects:

Douglas County School District (2013, 6-month contract)

Gathering requirements and writing user stories for IT projects in Human Resources.

Creating As-Is and To-Be business process models using Visio for proposed SAP system upgrade

IHS Markit (2012 – 2013, 1 year contract)

Managed daily product data transfer between SAP source system and Microsoft Dynamics CRM application for 14,000 products, and data integrations from company acquisitions into CRM.

1/2006 – 4/2012

Senior Business Analyst, Agile Professional

Pearson Education

Centennial, CO

Provided business analysis and technical support for custom software solutions and reports for multiple Educational Partners in a complex and constantly changing eLearning online environment.

Participated in the Agile conversion process from traditional Waterfall development.

Received Agile training and obtained Scrum Master and Product Owner certifications.

Led the initiative for creating a data warehouse for client reporting and served as the primary internal stakeholder to provide client access to real-time operational data reporting using Cognos as a BI tool.

Led an internal initiative to replace older custom reports with easily customizable and more cost-effective global solutions using XML.

Achievements: Enhanced revenue and increased profit margin 65% on new report sales by replacing custom report development with customizable templatized reports.

8/2000 TO 1/2004

CRM Project Manager, Client Services

Warner Bros. Online

Glendale, CA

Project Manager responsible for delivering $3.1mm initiative of multiple CRM projects on time and within budget: leading cross-functional technical teams in defining project scope; assessing risks; developing business requirements; determining priorities; implementing project plans; evaluating vendors; and monitoring schedules, resources and budgets on a per-project basis.

Managed production of all domestic and international Web sites for Warner Bros.’ top brands, including: WB.com, HarryPotter.com, LooneyTunes.com, ScoobyDoo.com; and top TV sites and various WB movie/DVD promotional sites, with combined traffic in the millions of page views per day.

Achievements: Launched Warner Bros’ official HarryPotter.com web site in 23 languages in 2021.

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