Brenda J Philpot

*** ******* ****, *** ***,

East Ridge, TN 37412

ad1lsm@r.postjobfree.com

H 423-***-**** C 423-***-****

SUMMERY

I have office related experience such as MS Outlook and Data Entry software. Verbal and written communication skills, attention to detail. Customer service, skills and ability to work independently, and manage one's time. Ability to accurately document and record customer/client information. Accept payments and post to accounts. Balance deposits. Answer multiple line telephone.

EXPERIENCE

State of Tennessee-Department Human Services, Chattanooga, TN

Jan. 03, 2023- current

On line Applications and verification's, into system.

Picking up mail throughout office, run through postage machine, place in UPS box.

Receiving and distributing faxes.

Placing completed applications and verification's in correct date drawer

Download applications and/or verification's using scanner

CTD Staffing, Nashville, TN

State of Tennessee-Department Human Services, Chattanooga, TN

March 14, 2022-12/31/22 (Contract)

On line Applications and verification's, into system

Placing completed applications and verification's in correct date drawer

Download applications and/or verification's using scanner

Life Care Center of East Ridge, East Ridge, TN Feb. 16, 2020-July 30,2022

Receptionist

Answer telephone calls, transfer calls as required.

Greet people, ask COVID-19 questions, take down room number of client they are visiting, give out Guest badge.

Accept money for guest dinning, write out receipt.

Call or take meal ticket to kitchen.

The Chattanooga Homeless Coalition Chattanooga, TN Nov. 2006-Current

Data Entry Representative: Contract Employee

Answer calls, take messages and/or transfer calls as required.

Entered Data into HMIS Service Point system from report received from several providers. Returned completed reports. Entered data into HMIS Service Point system, once a year for Cold Weather and Point in Time. Set up Entry and once a month Exited from HMIS Service Point for one of the providers as well as end of Cold Weather dates.

Set up printed two sided post cards in Microsoft Office Publisher, ran through stamp machine and mailed out. Set up and printed labels for HMIS Service Point and Advisory Meetings. Set up and printed two sided brochures for The Chattanooga Regional Homeless Coalition, Service Point HMIS as well as for Community Voice Mail.

Printed forms to be given out to other providers in the Chattanooga area as well as to clients that came into the office for help; this information was given for calling the correct providers for help. Copied and faxed material as needed.

Traveled to other providers for demonstrations and helped with demonstrations using computer, over head projectors. As well as to out of State conferences.

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