Post Job Free

Resume

Sign in

Customer Service Team Lead

Location:
Fayetteville, NC
Salary:
15.00
Posted:
November 30, 2023

Contact this candidate

Resume:

MARTHA JANE

WEST

Stedman, NC *****

910-***-****

ad1ls8@r.postjobfree.com

OBJECTIVE

Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.

EXPERIENCE

Team Lead SAS Retail Services

FEB 2018 – NOV 2023

Team Lead of 3-4 Staff. Managed team members doing stock resets throughout the store, setting up displays, end caps, and front-end check stand. Utilized handheld computers and printers for stock/inventory. Responsible for stocking new items in reset section. Excellent people skills; working with staff and management teams. Merchandiser Worksmart Merchandising

OCT 2017 – FEB 2018

Prepares displays for multiple stores in the Fayetteville area. Check inventory. Ensuring different stores have quality services in store with product displays and new planograms. New resets checking out of dates and discontinued items. Ensuring excellent customer service.

Food Broker Acosta Sales

FEB 2015 – OCT 2017

Ensuring different stores have quality services in store with product displays and new planograms. New resets checking out of dates and discontinued items. Ensuring excellent customer service. Donor Technician Talecris Plasma Resources

OCT 2014 – DEC 2015

In-process, review, and screened donors for suitability for Plasmapheresis. Created new donor in DMS. Organized, archived, and sorted donor charts. Performed installation of soft goods on Plasmapheresis Machine. Disconnected and took care of donors completing plasmapheresis process. Vendor Route Driver Bimbo Bakery

JUL 2012 – JUL 2013

Delivered bakery goods to various store locations in a safe and effective manner. Set up displays of products assigned. Responsible for product inventory and worked with store management to improve customer satisfaction. Vendor Route Driver Compass Group Canteen Vending May 2011 – Jul 2012

Ensured company vending machines were fully stocked according to standard operation procedures. Collected monies daily and delivered to appropriate management. Performed inventory of items on truck and entering information into computer software program. Lifted 75lbs or more on a regular basis. EDUCATION

High School Diploma Hope Mills, NC

SKILLS

Excellent Customer Service

Retail Sales Experience

Product Displays / Planograms

Inventory / Stock Management

Handheld Tablets/Computers

Management Skills

Microsoft Office Applications

Problem Solving

Detail Oriented



Contact this candidate