Melissa Mayzes

**** ********* **, ******** ****, MI 48189

248-***-**** ad1lqt@r.postjobfree.com

Objective

To obtain a position that offers the opportunity for advancement.

Experience

Customer service rep

TruGreen Work form home

Whitmore Lake, MI

Febuary 1, 2022– present

Take care of customers’ needs as they call in. Upsell TruGreen product to customers. Reschedule appointments, schedule reservices, go over billing, Handle incoming calls and take care of customers needs. Retention.

Supervisor

PCMI South Lyon Schools

South Lyon, MI 48178

September 5,2005 to January 2,2017

Watch children through the lunch period inside and out. Made sure safe from danger and followed the school rules. Provided first aid.

Jewelry Salesperson

January 15,1993 to March 25,2001

Corpus Christi, TX 78336

Service Merchandise

Ran cash register. Stocked jewelry, and helped with customer service. Also, ordered product, and talked to vendors.

Phlebotomist

Driscoll Children’s Hospital

Jan 1992 to April 1993

Drew blood from children, did data entry.

Medical Receptionist

Main Street Family Medicine - Northville, MI

May 1999 to December 2002

Answered multi line phones, checked patient insurance, obtained referrals for patients, filed reports, data entry, and checked patients’ insurance. Greeted patients as they came in and made sure they were seen in a timely manner and reviewed what they came in for. Proofread documents to insure they were properly done. Had to type patients orders from doctors to add to their files. Data entry, checking patients’ insurance, and making referrals for patients. Made appointments for patients for specialty doctors and did referrals for the patients.

G.T. Specialty Fasteners

Big three company Supplier

April 1998 to May 1999

RECEPTIONIST/TOOL ROOM COORDINATOR

Answered multi phone lines, filed, data entry, ordered supplies, and distributed mail. Took care of invoices and Bill of Ladings for shipping department, kept up on inventory of tools and parts being made in shop. Made calls to vendors ordering tools or setting up heat treating for parts. Data entry and making sure calls went to correct person.

US Coast Guard

July 29, 1986 to December 15, 1991

Answered distress calls on landline and through CB radio.

Helped keep situations calm talked people in distress through the whole problem. Dispatched boat to help and remained in contact with them also.

Kept the situation under control. Was an EMT and treated people who needed medical attention Also, drove the boat at times to go save people or to enforce the law. Was also Officer of the day who was I charge of everyone at the station after the Commander left for the day.

Education

High school diploma

Winona, Missouri 1986

June 1986

Who’s who among American High school students

Beta Club

Office worker, library aide, Community worker, and teacher aide

Leadership

Political worker I worked at the state capital of Santa Fe, New Mexico aiding the senators. Officer of the day in charge of all personal on base after the Commander left.

Awards

Petty Officer in the US Coast Guard, Coast Guard Bicentennial award, National defense award. Good conduct medal, M-16 marksman, Coast Guard unit commendation award. Law enforcement school, search and rescue school.

References

Upon request

I am an adaptive person and once I am taught something I can work by myself and get the job done with little questions asked. I can manage stressful situations. Being in the Coast Guard I had to learn to be calm and manage difficult stressful situations every day. From sinking boats, people drowning, or other extreme emergencies. I had to remain calm so that I could keep everyone involved calm.

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