CURRICULUM VITAE

Name : Srinivas Reddy E-mail: ad1lqp@r.postjobfree.com

Address: ** ******** **, ******, ** 03062 Phone: 603-***-****

US Status: Green Card (Permanent Resident)

CAREER OBJECTIVE

To attain a full-time position that would offer an opportunity to utilize my manual testing expertise in software quality assurance. Willing to work as a key player in challenging & creative environment.

Summary

Experienced software quality analyst with a passion for delivering high-quality software products. Proficient in developing and implementing comprehensive testing strategies, identifying and resolving software defects, and collaborating with development teams. Adept in utilizing various software testing tools and methodologies to ensure software compliance with industry standards. Committed to continuously improving software testing processes to enhance product quality and customer satisfaction.

I am excellent in using the MS office tools, QTP (UFT) and QC (ALM) and JIRA. I have working knowledge of VB, XML, HTML, .NET, SharePoint, UNIX, all browsers, windows OS and MAC.

Automation Experience

Intermediate skills to work with QTP and HP QC (ALM),

Selenium

Employment History

Liberty Mutual Insurance, Product support Analyst- Dover, NH Aug 2021-Aug 2022

It’s one of the largest insurance providers to US based clients to cover the property, automobile and life.

Responsibilities:

using complex problem-solving skills to brainstorm software solutions to resolve issues

Working with cross functional teams.

Finding and delivering reports of root cause analysis of an application malfunction to developers.

Providing data fix to the defects

Escalating the issue to senior engineers if it’s too complex

To find the root cause- the process involves analyzing web service calls, researching XML files, Splunk logs, Data Base querying, code analysis in Git Hub, running wsdl end points in SOAP

Participating in everyday huddle to discuss and share strategies, solutions, improvements, techniques to address the complex software defects. Our team constitutes of 15 onsite and offshore people.

Require to work cross functional and developer teams

Applications: JIRA, REMEDY, SPLUNK, GITbucket, Bitbucket, CONFLUENCE, DB VISUALIZER, SNOWFLAKE, SLACK, TEAMS, OFFICE TOOLS, SOAP.

Fresenius Medical: Manual Software Quality Analyst Lexington, MA -Sept 2018-July 2021

This company provides renal dialysis for patients with ESRF who are waiting for kidney transplantation. In the management of the patients, there are several application which handles different aspects of the process. I lead quality analysis of multiple applications and delivered several quality assurance documents with in the time frame.

Supervised the test team with onshore and onsite associates

Delivered the test plans, creating the test cases in ALM from analysis of requirements document, mock up pages, business work flow maps and applications

Testing application, reporting the defects, tracking and closing the defects.

Striving to improve the application quality by providing suggestions to the manager.

Providing support by performing smoke testing.

For bug reporting and tracking used JIRA.

Tested the data output from Renal dialysis machine on web portal remotely

Participating in daily status update, reviewing the defects, analyzing the root cause of the defects, reporting the testing status.

Application: ACES, Chairside, eCC, Docmanager, on Mobile and Desktop Testing tools: ALM, QTP, Snagit, Microsoft office, outlook, skype

Liberty Mutual Insurance – Quality Analyst - Portsmouth, NH Sept 2016- Aug 2018

It’s one of the largest insurance providers to US based clients to cover the property, automobile, speciality and life.

Online Policy Change Property

The eService Online Policy Change is a web application for Liberty Mutual Personal Property Customers of Home, Condo and renters policy. All Liberty Property customers can now get online quote and purchase their policies for various user stories Including Home Improvement, Coverages changed and Mortgages Updated.

Environment: MS-Word, MS-Excel, Share Point, Mantis, Windows XP/7.0, RTC, ALM, TDM,

Power Point, ATOM, Snagit, Snipping Tool, DB visualizer, SQL, Jira, QA Lab Manager, Perfecto mobile cloud based application, MAC OS and iOS

Responsibilities

Used Agile methodology to ensure the new features meet the customer requirements and acceptable quality assurance standards

Application wise Risk assessments on each Sprint deliverables.

Coordination with scrum masters, Product owners, BA’s and developers.

Creating Stories and tasks for end to end test coverage.

Worked on requirements analyzing, updates and enhancements.

Managing testing progress, issue tracking and closures in JIRA.

Attended standup daily meetings with scrum master, developers and BA’s implementing new functions, enhancements and techniques.

Participated in Demo/Retro planning for each sprint. Presented demo videos to Product owner.

Involved actively in querying data using SQL, for different types of home, condo policies using DB visualizer. Data was scrubbed, registered and did sanity check for testing.

Analyzed behavior’s and structured tasks which can be put to automation testing.

Mentor for my team.

Used Perfecto Mobile cloud based application for testing on different mobile devices, tablets and apps. Tested on real Android and iOS devices.

Participated in extensive exploratory testing sessions.

Maintained defect statuses, triage comments, test evidences and fix summary for the defects. Assigned defect severity and priority.

Performed UAT testing and End to End testing.

Performed functional, Regression testing for different sprints.

PATS (Partnerships, Affinities, Third Parties and Safeco)

eService currently handles dynamic display of items in the application for our partners. eService is based on the customers affiliation with our partners. The Purpose of this project is to improve the implementation of our partner functionality by introducing configurability and consistency with how each component is handled across the application. The project will also introduce some enhanced affinity level functionality by bringing affinity logos into the application and highlighting affinity discount savings.

Environment: MS-Word, MS-Excel, Share Point, Mantis, Windows XP/7.0, RTC, ALM, TDM,

Power Point, ATOM, SnagIt, Snipping Tool, DB visualizer, QA Lab Manager, Perfecto mobile cloud based application, MAC OS and iOS

Analyze the requirements and identify the features and functions to be tested.

Performed Content based testing which involves verification of results with the Content data.

Found Defects and report them in RTC(Rational Test Configuration Tool)

Participating in daily scrum meetings, biweekly demo as needed

Creating and resolving testing tickets by communication with QA, BA and IT team

Supporting multiple projects simultaneously in a tight deadline

Participate in technical and functional design meetings to ensure requirements are clearly defined and testable while ensuring the existence of development and test environment standards

Performed UAT testing and End to End testing

Performed functional, Regression Testing in different releases

Performed Mobile Testing on Android, Hybrid, iPhone devices

American Airlines (AA.com), Software Quality Analyst, Dallas, TX Jan 2014 – July 2016

Provide the flight reservation web application with wide variety of functions to the customers

Responsibilities:

Requirement Analysis and test case Identification. Delivering the test plans and test cases.

Developed QA Testing documents like Test Scenarios and Test Cases

Perform Functional, Exploratory, and Regression testing of American Airlines website.

Involved in browser compatibility, cross browser and mobile testing.

Used and administered Share Point for sharing team’s work spaces and documents.

Used Quality Center as a repository for all the testing efforts, including defect tracking.

Worked on all stages of full testing life cycle of web application in agile and waterfall methodologies.

Environment

Windows

Browsers

IE, Firefox, Chrome, Safari

Test Management Tool

Quality Center

Web Technology

ASP.NET

FedPoint – Functional testing engineer Portsmouth, NH- Jun 2012–Dec 2014

FedPoint is an administrator of the Federal Employees Long Term Care Insurance Plans sponsored by John Hancock Life and Health Insurance. I have been involved in the analysis of application, creating test plans and test cases, execution and analysis of test results, reporting and tracking the defects.

Responsibilities:

Reviewing software requirements and specifications

Developing and executing test cases and scripts

Identifying, documenting, and reporting software defects and issues

Collaborating with software developers to resolve issues

Participating in code and design reviews

Keeping up-to-date with emerging software testing tools and technologies

Ensuring software compliance with applicable industry standards and regulations.

Environment

Windows XP, VISTA

Browsers

IE7, Fire fox, IE8

Data base

DB2

Tools

Ontime Defect Tracker; Web Performance Suite, JAWS

EDUCATIONAL QUALIFICATION:

Course

Board/University Name

Year of Passing

BS

Kakatiya University

1990

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