Jason Reed

St. Louis, MO

ad1lpl@r.postjobfree.com

+1-405-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Operations Supervisor

YRC Freight (Now Yellow Freight) - St. Louis, MO

February 2023 to Present

• Assumed responsibility for guaranteeing utmost freshness and meticulous handling of critical substances.

• Led a cross-functional team to develop and implement a supplier scorecard system, resulting in improved vendor performance and a 10% reduction in supply chain disruptions.

• Orchestrated comprehensive inventory management by strategically ordering, meticulously tracking, and vigilantly monitoring supplies across multiple locations.

• Spearheaded quality monitoring initiatives to enhance production processes and bolstered efficiency of distribution centers.

• Streamlined logistics operations by implementing a centralized transportation management system, resulting in a 15% reduction in delivery costs and a 20% increase in on-time deliveries.

• Oversaw a team of 25 employees, ensuring efficient and accurate shipping and receiving operations, resulting in a 20% increase in productivity.

UPS (Lead) Operations Supervisor

UPS - Earth City, MO

June 2020 to February 2023

• Implemented efficient operational processes, resulting in a 20% increase in productivity within the first six months of employment.

• Oversaw a team of 30 employees, providing training, guidance, and performance evaluations to drive optimal performance and ensure delivery of high-quality services.

• Streamlined inventory management system, reducing inventory carrying costs by 15% and minimizing stockouts by 30%.

• Led cross-functional project teams to successfully implement new software systems, resulting in improved data accuracy and streamlined reporting processes. Operations Manager

Tommy Bahama - St. Louis, MO

September 2018 to June 2020

• Assumed full responsibility for driving business performance and achieving organizational goals.

• Collaborated with other managers to facilitate smooth execution of daily routines and enhance overall efficiency.

• Collaborated with the owner to devise effective strategies aimed at boosting sales.

• Conducted comprehensive performance assessments and provided constructive feedback to employees, fostering professional growth and development.

• Oversaw and directed a team of 15 employees, providing guidance and training to ensure exceptional customer service and maximize sales performance.

• Implemented effective inventory management strategies, reducing stock discrepancies by 20% and optimizing product availability to meet customer demand.

• Developed and executed promotional campaigns, resulting in a 15% increase in store foot traffic and a 10% boost in overall sales revenue.

• Managed budget and financial operations, consistently achieving monthly sales targets and maintaining a 95% stock accuracy rate to minimize losses and improve profitability.

• Cash handling, processing and stocking product RTV’s, overnight auditing, consolidations, transfers, tracking orders, doing all major send sales and charge sends, visual merchandising, directives, floor-sets, overnights, replenishing and setting all mannequins. Visual Merchandiser

Polo Ralph Lauren Factory Stores - Oklahoma City, OK August 2016 to August 2018

• Analyzed business plans from previous year and executed effective merchandising and management strategies, resulting in surpassing historic sales performance.

• Conducted comprehensive research on current and future design and lifestyle trends and identified target market characteristics.

• Created visually captivating displays and graphics to enhance product visibility and appeal.

• Demonstrated creative prowess in presenting new trends, captivating customers and enhancing brand image.

• Executed comprehensive marketing and promotional strategies for store and district, resulting in increased sales and customer engagement.

• Fostered exceptional customer service by implementing customer-friendly merchandising standards and providing visually stimulating shopping experiences.

• Proactively managed and updated social media platforms to enhance brand visibility and engagement.

• Skillfully coordinated events while establishing and monitoring budgets to maximize profitability.

• Supported weekly and monthly promotional campaigns, effectively contributing to overall marketing efforts.

• Spearheaded the productivity of a dynamic visual team, overseeing daily maintenance and ensuring prompt execution of promotional and seasonal installations. Warehouse Manager

Eagle One - Oklahoma City, OK

July 2012 to July 2014

• Ensured order accuracy by implementing rigorous quality control protocols.

• Exercised strong leadership skills in supervising a dedicated team of order pickers/packers, fostering a productive and cohesive work environment.

• Improved warehouse productivity by implementing strategic organizational methods, resulting in a 20% increase in order fulfillment.

• Maintained an efficient inventory management system, resulting in streamlined operations.

• Proficiently prepared comprehensive shipping documents for daily deliveries, ensuring prompt and error-free shipments.

Customer Service Representative

Williams-Sonoma, Inc. - Oklahoma City, OK

June 2010 to June 2012

Responsibilities

WILLIAM SONOMA, Oklahoma City,

Customer Service

Started a Sales Associate

Rep, Jun 2011– Jun 2012

• Accurately inputted customer data into a variety of software applications.

• Adeptly resolved product or service problems by attentively addressing customer complaints, identifying root causes, recommending optimal solutions, expediting corrections or adjustments, and ensuring complete resolution through proactive follow-up.

• Collaborated effectively with multiple departments within the organization, ensuring seamless interdepartmental communication and coordination.

• Collaborated with Field and customers to provide technical troubleshooting support.

• Communicated with customers via telephone or in-person interactions to deliver comprehensive information about products or services, process orders, terminate accounts, and gather specific details about customer complaints.

• Compiled monthly reports outlining the value of all rental agreements for the Head Office.

• Conducted daily analysis of balance sheets (bank supplement) to ensure accuracy and efficiency.

• Delivered accurate answers and presented alternative solutions, ensuring customer satisfaction.

• Demonstrated exceptional accountability by personally assisting clients and effectively resolving their concerns.

Education

Associate in Business Management

Redlands CC - El Reno, OK

August 2014 to May 2016

Skills

• Class E

• Merchandising

• Driving

• Customer Support

• Supervising experience

• Commercial driving

• Marketing

• Social media management

• Transportation Management

• Supply Chain

• Logistics

• Freight Experience

Links

http://volerlavie.com

Additional Information

References - Omar K. 405-***-****

- Sean Bryant 405-***-****

- Chris Neumann 405- 514-1373

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