Corina Steward

Norfolk, VA

ad1lmr@r.postjobfree.com

+1-856-***-****

To join a great working environment and become part of a great team!

* Bilingual English/Spanish

*Outstanding communication skills, both written and oral

* Ability to work independently, take initiative and work collaboratively In a fast-paced environment while integrating a high degree of attention To detail and organization

*Capable of managing multiple projects simultaneously and effectively

*Possess a friendly professional demeanor and positive phone presence Authorized to work in the US for any employer

Work Experience

Switchboard Operator

Maryland Center for Oral Surgery and Dental Implants - Cockeysville, MD April 2022 to Present

Answer inbound calls and direct to appropriate department. Take messages for doctors look up appointments for patients confirm appointments

Client Relations Customer Service

The Themis Law Firm

January 2019 to April 2020

Call clients and receive calls regarding their case of mortgage foreclosure Collect documents from clients to submit to mortgage company Receptionist

Solace Day Spa

March 2017 to July 2019

Answer phones, make appointments, greet customers and assign to appropriate Service person

Assistant/Receptionist

Turner Chiropractic

January 2014 to December 2016

Great patients, answer phones, assist doctor, post payments, bill insurance,make Appointments, organize charts and file, connect patients to electrodes for muscle Stimulation and bed massager

Weightloss Coach/Health Assistant

The Natural Body Center

February 2012 to January 2014

Make appointments,make charts,collect payments, vital signs,, doctor,make Followup calls,weightloss consultant for new sublingual supplement and diet Sales of cleansing and weightloss products and marketing services Education

Nursing

Queens College

1991 to 1992

Bridgewater College

1989 to 1991

Skills

• Customer service

• Medical billing

• Medical office experience

• ICD-10

• Computer skills

• Data entry

• Medical terminology

• Nursing

• Medical scheduling

• Insurance verification

• Microsoft Office

• EMR systems

• Caregiving

• Front desk

• Vital signs

• Phlebotomy

• Medical coding

• Communication skills

• Bilingual

• Call center

• Spanish

Languages

• Spanish - Fluent

Certifications and Licenses

CPR Certification

Assessments

Filing & organization — Highly Proficient

October 2019

Measures a candidate's ability to arrange and manage files or records using a set of rules. Full results: Highly Proficient

Scheduling — Familiar

October 2019

Measures a candidate's ability to cross-reference agendas and itineraries to avoid conflicts when creating schedules.

Full results: Familiar

Medical terminology — Highly Proficient

September 2020

Understanding and using medical terminology

Full results: Highly Proficient

Work style: Reliability — Highly Proficient

September 2020

Tendency to be dependable and come to work

Full results: Highly Proficient

Work style: Conscientiousness — Highly Proficient

February 2021

Tendency to be well-organized, rule-abiding, and hard-working Full results: Highly Proficient

Logic & critical thinking — Familiar

February 2021

Using logic to solve problems.

Full results: Familiar

Work style: Conscientiousness — Proficient

July 2019

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: Proficient

Receptionist — Proficient

October 2020

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Proficient

Electronic health records: Best practices — Familiar October 2019

Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: Familiar

Customer focus & orientation — Highly Proficient

October 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Call center customer service — Completed

October 2020

Applying customer service skills in a call center setting Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Contact this candidate