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Real Estate Customer Service

Location:
Meadville, PA
Posted:
November 30, 2023

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Resume:

BRETT STASKIEWICZ

Meadville, Pa ***** 814-***-**** ad1lmj@r.postjobfree.com

SERVANT LEADER REAL ESTATE RECRUITMENT EXPERT TRUSTED ADVISOR Senior Talent Acquisition Specialist most recently with Peoplescout as a CDL Driver recruiter with proven results and consistently achieved more than 70% of expected service level agreements. Dedicated and self-motivated individual who performs well under pressure and with minimal supervision. Work well both independently and as a contributing member of the team. Excellent leadership, very professional, and believe in a strong work ethic. Well-versed in staff recruiting, hiring, scheduling, and day-to-day supervision. Focused on maximizing patient satisfaction and well-being meeting customer service and business objectives. Received PA Real Estate License and Serve Safe Certification. Proficient in Microsoft Word, Microsoft Excel, and other software programs. Core Competencies Include:

Candidate Pipeline Management Supervisor / Employee Relations Budget & Financial Management

Full Cycle Recruiting Expert Organization Planning Expert

Real Estate License

Excellent Leadership Skills

New Business Procurement Marketing and Sales Expert PROFESSIONAL WORK HISTORY

Realtor, ERA Richmond Real Estate – Meadville, Pa 5/2012 - Present

Sales partner and consistent million-dollar producer for the last 12 years.

Create and maintain relationships with fellow sales associates in my area to provide the best customer service.

Maintain a strict policy of ethics and fiduciary responsibility with clients and colleagues.

Stay current on constant changes in laws, regulations, and documents and implement them as applicable.

Maintain a consistent pipeline of reputable affiliates and outside vendors, (ex: title companies, contractors, inspectors, etc.) to provide services to clients when necessary. Maintain a solid and positive reputation.

Act as a bridge with sellers and buyers in marketing and purchasing property for the right price under the best terms

Identify clients' financial needs to recommend appropriate solutions.

Utilized comparative market analysis to determine the property value.

Ensure fair and honest dealing by consulting clients on market conditions, prices, mortgages, legal requirements, and related issues.

Real Estate Owned and Foreclosure Property Specialist having sold more than 100 REO Properties in the past 10 years and have worked closely with the process of property preservations, eviction, and disposition of foreclosed properties, short sales, and bankruptcies.

Senior Talent Advisor, People Scout -Remote 9/2022- 10/2023

Oversaw CDL Driver recruitment for the following areas: Pacific Northwest, Washington State, and Oregon (5 sites); South Atlantic, North and South Carolina, and Georgia (7 sites); Moved to a larger market area in Florida

(larger accounts) (8-9 sites). Provided full end-to-end recruiting services with all candidates and work locations.

Promoted to Senior Talent Advisor for Waste Management (WM), which is one of PeopleScout's accounts.

Worked closely with 15 diverse hiring managers to identify their staffing needs and create recruitment strategies that align with the company's overall goals.

Recruited for 5 Waste Management (WM) sites in the Pacific Northwest.

Sourced candidates, conducted interviews, and managed the hiring process from start to finish (all CDL Drivers

(CDL and Non-CDL), Helpers, Hauling Site Office Staff, Helpers, Utility Worker, Tire Repair Worker, Operations Specialist, and Truck Washer-Fueler).

Promoted to Senior level in September of 2022.

Consistently achieved over 75% of Service level agreements in filling positions.

Laterally moved within account to larger markets with increased needs and more open positions to fill.

Maintained open communication with all hiring managers and leadership and consistently provided updates on the statuses of candidates and hiring process and timelines and kept up to date on staffing needs.

Received excellent performance evaluations and no disciplinary actions or Performance Improvement Plans (PIP).

Consistently met deadlines with daily and weekly reporting requirements.

Worked with all levels of candidate sourcing streams to find the best candidates. Recruiter, People Scout- Remote 5/2022 – 09/2022

Recruited and placed over 25 Registered Nurses for a Hospital System in New Mexico, all disciplines of nursing.

Participate and organize feedback after meetings with hiring managers.

Monitored the efficiency of the various sourcing channels and procedures in collaboration with the manager, the operations team, and the offshore partners.

Updated and maintained the CRM and monitored and summarized sourcing results. Compliance Support Specialist, Guardian Healthcare 4/2021-2/2022

Oversaw 26 Skilled nursing facilities with the implementation and maintenance of the company's compliance program. Worked with over 8 Market teams and site leaders with compliance issues (ex: monitoring, investigations, deficiencies, complaints, and provided resources and guidance).

Assisted with audits and monthly/weekly reporting to sites with individual compliance percentages and assisted with helping sites increase compliance percentages and decrease risks. Site Coordinator, Guardian Healthcare (Guardian Home and Community Services) 11/2014- 2/2021

Recruited hired and oriented more than 150 employees to work as home health care aides in consumers' homes including but not limited to conducting face-to-face interviews, administering instant drug screens, completing background checks, and coordinating and completing employee orientations.

Completed more than 250 initial home visits and admission paperwork, scheduled, and developed plans of care for admissions of consumers for home health care services.

Completed weekly schedules for over 100 employees and 250 consumers, including data entry of consumers' and employees' information for billing and scheduling using internet-based software.

Oversaw 65 direct reports, including supervisory visits to consumers' homes to evaluate employees.

Audited and prepared files for state inspections to comply with state and federal regulations.

Opened a brand-new office in my county. Trained new coordinators and helped with opening new offices.

Grew business exponentially within the first year of being opened.

Consistently and successfully maintained the 2nd largest producing offices out of 26 in the company until closure.

Received perfect scores on all annual inspections by the Department of Health.

Maintained excellent relationships with Area Offices on Aging and other service coordination agencies.

Helped with the creation and implementation of procedures and documents to streamline daily operations and simple daily/ weekly procedures for other coordinators. Foodservice Director, Trinity Services, Quality Living Center of Crawford County 1/1997- 11/2013

Served in a Correctional Facility to assure customer satisfaction while adhering to budgetary restrictions.

Recruited, hired, trained, evaluated, and supervised over six (6) direct reports.

Acted primarily between Trinity Services and associates in all aspects of human resource matters, including payroll, scheduling, benefits, and corporate communications.

Oversaw inventory, purchasing, vendor management, client billing, food cost analysis/ meal consumption records, budget management, report generation, quality assurance, preventative equipment maintenance, and company growth and development in the local area.

Maintained excellent relationships with company and client to consistently maintain business and contract renewals. Acquired a second location and ran 2 operations for over 10 years (with 4 direct support staff and 6 community service inmates).

Consistently achieved profit margins, budget guidelines, and SLAs (food cost, inventory, labor, and other overhead and local and state regulations and requirements).

Worked in a stressful environment for several years yet always maintained and achieved the goals and requirements of the contract and client. No deficiencies in Health inspections and Yearly DOC inspections during tenure. Foodservice Director, Nutrition Incorporated, North East School District 8/1995 – 9/1996

Managed 4 school district cafeterias successfully.

Planned nutritionally sound menus according to the National School Lunch Program guidelines.

Recruited, supervised, developed, scheduled, evaluated, and motivated 25 direct union associates.

Maintained documentation for audit by Dept. of Agriculture and adherence to state and federal regulations. PROFESSIONAL MEMBERSHIPS

National Association of Realtors 2012-Present

Pennsylvania Association of Realtors 2012-Present

Greater Erie Board of Realtors 2012 - Present

International Referral Networks 2012-Present

Kiwanis Club (Past President) 2013-2020

Meadville Jaycees (Past President) 2002-2009

EDUCATION

Bachelor of Arts in Hotel, Restaurant, and Institutional Management, Mercyhurst College, Erie, Pa 05/1994



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