Angie Garcia

Dispatcher

Grapevine, Texas, United States

+1-843-***-****

ad1llf@r.postjobfree.com

WORK EXPERIENCE

November 2016-Current

Dispatcher

ToGoDish

Beaufort, South Carolina, United States

1. Receive and respond to incoming calls for order, concerns, complaints 2. Receive order electronically through software system 3. Place orders with restaurants to execute orders using phone, fax, email 4. Assign orders for delivery to delivery drivers

April 2004-June 2007

Administrative Specialist II

PHT Systems

Columbia, South Carolina, United States

1. Direct support to three Assistant Vice Presidents of Risk Management 2. Created and assembled PowerPoint presentations with benchmark materials for Risk Management Training

3. Created confirmation of training schedules and follow up letters via email and hard copy to hospital clients

4. Received and made phone calls to clients in support of the Assistant Vice Presidents 5. Created and planned meetings to include travel itineraries, accommodations and any specified requests made by the Assistant Vice Presidents

6. Greeted clients for in- house meetings and trainings, to include host duties and purchasing food items for guests

7. Attended executive meetings, took minutes and created minutes reports and distribution to attendees 8. Training Certificate in Excel, Excel II and III 9. Other duties as assigned

October 2000-April 2004

Staffing Coordinator/Recruiter

Home Instead Senior Care Inc

Columbia, South Carolina, United States

1. Schedule Caregivers for in-home, hospital, assisted living clients 2. Screened potential Caregivers by contacting references, submitting background check and analyzing job performance

3. Conducted Caregiver training hours before placing in clients home/hospital environment 4. Made analytical decisions in placing particular Caregivers to provide services to the best fit for clients 5. Answered incoming inquiries from clients families about our services 6. Outbound calls to Caregivers, clients and client families 7. Arranged appointments for client contract and deposit to begin service 8. Personally introduced Caregivers to clients and families when applicable 9. Monitored and problem solved 24 hours, 7 days a week staffing and Caregiver questions and/or situational occurrences

10. Provided on-call service on a rotating basis

11. Made purchases for office inventory

12. Made banking establishment deposits for the business 13. Network and marketing trips conducted in assisted living facilities and Alzheimer's Specialty entities 14. Arranged and spoke at Caregiver meetings and Awards ceremonies 15. Personally assisted clients as needed in emergencies 16. Recorded pertinent record notes through electronic system software and hard copy to file 17. Arranged files of Caregivers and clients

18. Reached goals set by CEO monthly to achieve bonuses EDUCATION

1990-1992

Associate's degree

Midlands Technical College

Columbia, South Carolina, United States

Associate's degree in Commercial Graphics/Marketing Minor: English Arts Midlands Technical College - Columbia, SC

August 1990 to May 1992

• Commercial Graphics/Marketing

SKILLS

Dispatcher Incoming Calls Customer Support Office Experience Drivers Product Management Digital Marketing Search Engine Optimization SEO Branding Marketing Content Creation Public Relations Market Research Retail Marketing Retail Digital Campaign Business Development Retail Sales Outbound Calls Account Management Logistics Inventory Buying/Procurement Purchasing Strategic Planning Trading Risk Management Graphic Design Project Management Documentation Staffing Assisted Living Facilities Senior Residential Care Assisted Living Office Medical Medical Terminology Excel Microsoft Office Microsoft Outlook Microsoft Powerpoint Powerpoint CERTIFICATIONS

8. Training Certificate in Excel, Excel II and III Training Certificate

HONORS & AWARDS

14. Arranged and spoke at Caregiver meetings and Awards ceremonies LANGUAGES

English - Intermediate Spanish - Intermediate

WORK AUTHORIZATION

I am authorized to work in the following countries:

• United States

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