Property Manager Social Media

GILBERT “GIL” CEDER

**** ****** ****, **********, ** 45239 • (513) 545 - 6907 • *******@*****.***

DRIVEN PROPERTY MANAGER

Commercial Property Manager • Group Sales Manager • Store Manager • General Manager Budget Planning • Lease Negotiations • Vendor Negotiations • Merchandising • Social Media Improved Profitability • Secured Sponsorships • Reduced Shrink • Built Tenant Relationships WORK EXPERIENCE

Northgate Mall, Cincinnati, OH 2016 - present

Property Manager

● Sustained approximately 75% occupancy during COVID-19 pandemic, avoiding cotenancy.

● Oversaw facility operations for 915,000 sq ft mall with over 100 stores and services.

● Fostered and maintained a positive working relationship with tenants, customers, and vendors.

● Created events and promotional opportunities for the mall and its tenants.

● Directed social media promotions and responded to customer questions and concerns.

● Tracked sales, expenses, and tenant payments through spreadsheets and Yardi.

● Recruited potential new tenants and negotiated leasing terms. AT&T, Cincinnati, OH 2013 - 2016

Store Manager

● Achieved 31% conversion, the highest conversion rate in the company.

● Facilitated the hiring, training, scheduling, and supervision of staff.

● Conducted all employee reviews and evaluated staff knowledge of products and services.

● Maintained knowledge on local competition to better educate and respond to customer inquiries.

● Maintained product inventory levels and established and enforced all loss prevention guidelines.

● Continually improved the store overall P&L by creating and monitoring sales performance to

● ensure activation and sales goals are achieved.

● Ensure the store's organization, cleanliness and appearance. Blockbuster Video, Harrison, OH 2011 - 2013

Store Manager

● Sold 97% of inventory and all assets while providing leadership during difficult liquidation period.

● Hired, trained, scheduled and supervised staff.

● Conducted employee reviews along with weekly coaching sessions.

● Oversaw inventory management, sales, promotions, and store appearance.

● Created action plans to exceed store sales and employee growth goals.

● Minimized shrink and predicted trends to maintain proper inventory levels.

● Created and strictly enforced several new loss prevention policies. Gillymo Enterprises, Cincinnati, OH 2011 - present Owner / Operator

● Supervised the daily operation of the business, including maintaining want lists from prospective buyers and keeping abreast of available memorabilia from collectors.

● Managed profit and loss responsibility and protected all company assets.

● Established and achieved sales performance and profitability criteria.

● Streamlined processes and procedures by continually analyzing transactions.

● Promoted business at industry functions, including trade shows, conventions and festivals.

● Operated a seasonal toy store in Northgate Mall during the holiday season. Cincinnati Reds Hall of Fame & Museum, Cincinnati, OH 2004 - 2010 Visitor Services Manager / Group Sales Manager

● Solicited new group business, averaging over $500,000 per year.

● Planned, organized, promoted, and implemented events and feature exhibits.

● Increased visitors to the facility through cold calling, email blasts, and cross-promotions with schools and businesses throughout the tri-state region.

● Provided superior customer service to clients, existing ticket holders, prospects, and single game customers, including expeditiously handling customer issues and complaints.

● Recruited, hired, and trained employees and volunteers.

● Scheduled proper staffing levels for all events.

● Oversaw the opening and closing functions of the museum facility.

● Sold team ticket packages to the public, corporations, and local and national organizations.

● Processed merchandise transactions in person, online, and on the phone.

● Performed daily cash drawer and safe reconciliations.

● Managed all front desk activities.

● Led preventive maintenance and repairs for audio and video components.

● Managed the on-going execution and communication of promotions, including social media marketing through Facebook and Twitter accounts.

● Collaborated with other departments for seamless order management and promotional events.

● Provided groups with proper accommodations and guidelines prior to stadium entry.

● Maintained accurate summary of visiting groups and their requirements.

● Produced detailed weekly and monthly reports on sales activities. Prior Experiences: Nextel, Multi-Store Manager / Repair Tech, Midwest Marketing Manager; Beep N’ Talk, Store Manager / Owner; Imperial Sports, District Manager EDUCATION

Clarksburg University Humble, TX 2007

Bachelors in Business Management

TECHNOLOGIES

Yardi, Zoom, Microsoft Suite

Contact this candidate