Keywana Muse

Towson, MD *****

ad1ljw@r.postjobfree.com/410-***-****

Professional Summary

Highly organized Administrative Assistant with years over 10 years of customer service experience. Dedicated employee that can work independently or in a team setting to complete various clerical tasks. Looking to utilize my outstanding communication, problem-solving and time management skills to ensure organizational operations runs smoothly.

SKILLS

Customer Service Experience Attention to Detail HIPPA knowledge Strong Written/Oral Communication Medical Office Receptionist Patient Scheduling Administrative Support Data Management Time Management Microsoft Office Suite Leadership Skills Payroll

Multi-Phone Line Proficiency Medical Records Management Typing Professional Experience

Arden Courts of Towson Memory Care April 2022- Present Administrative Assistant

• Assist with staff training.

• Assist with payroll processing and distributing checks.

• Maintains employee schedules.

• Facilitates residents housing.

• Assist employees with benefit enrollment.

• Assist with accounts receivable and accounts payable.

• Identify staff vacancies.

• Helps facilitate educational classes.

• Communicates ideas to improve customer service.

• Maintain individual resident files.

Bill Kidd’s Toyota Volvo Service Center October 2018- April 2022 Senior Administrative Receptionist

• Scheduled customer service appointments.

• Ordered office supplies.

• Maintained work calendars.

• Assisted and trained in hiring new employees and training. Frankel Acura April 2017- October 2018

Administrative Assistant

• Maintained and organized files.

• Completed customer transactions.

• Answered multi-line phone.

Shoe city July 2012-March 2017

Department Manager

• Trained new associates.

• Stocked inventory.

• Reviewed policies and store goals with associates. Ashley Stewart May 2010- July 2012

Assistant Store Manager

• Prepared store for opening and closing.

• Arranged and filed new hire paperwork.

• Shipment processing.

EDUCATION

Mergenthaler Vocational Technical Senior High School September 2004- June 2008 CERTIFICATIONS

CPR/First Aide June 2022- Present

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