Customer Service Specialist

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

EDUCATION

DORIAN SCRUTCHINS

*** ********* **, ********, ** 30213 C: 678-***-**** ad1ljl@r.postjobfree.com Motivated customer service specialist with over 10 years retail experience in a fast-paced, team-based environment. Exceptional communication skills

Quick learner

Creative problem solve

Management skills

03/2005 - 08/2007

Shift Manager

Mrs Winners - 3271 Campcreek Play Atlanta Ga 30344 Effectively Lead the restaurant while the Manager or Asst. Manager is not present Responsible for monitoring training and development of new employees on shift LEAD each shift by delegating duties, assigning task, and following up with team members Maintain cleanliness and organization throughout the restaurant Manage time effectively and meet all job responsibilities Maintain a positive work environment for employees and guest 01/2008 - 08/2010

Batista/Cashier

Starbucks - Hartsfield-Jackson International Airport 6000 Terminal Pkwy Atlanta Ga 30320 Prepare specialty beverages to customers liking in a timely manner Clean and restockbeverage bar

Make cash transactions

09/2011 - 11/2012

Merchandising/Support team

Macy's - North Lake Mall 4800 Briarcliff Rd Tucker Ga 30345 Unpack new merchandise and prepare it for sales floor Prepare ticketing and pricing for sale

Arrange sales floor

set up and take down new and old merchandise

2000

High School Diploma:

Avondale High School - 1192 Clarendon Ave Avondale Estates Ga 30002

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