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Customer Service Restaurant Manager

Location:
Sacramento, CA
Posted:
November 30, 2023

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Resume:

Amin larry

939-***-****

Objective:

Highly skilled and motivated restaurant manager with 6 years of experience in overseeing daily operations, ensuring exceptional customer service, and maximizing profitability. Seeking a challenging role to utilize my strong leadership, communication, and problem-solving skills in a dynamic restaurant environment.

Professional Experience:

Restaurant Manager, Drip llc,

- Managed all aspects of restaurant operations, including staff supervision, customer service, inventory management, and financial analysis.

- Recruited, trained, and mentored a team of 12 staff members, fostering a positive work environment and ensuring high-quality service.

- Implemented customer satisfaction initiatives, resulting in a [percentage] increase in positive feedback and repeat business.

- Monitored costs, budgeted effectively, and optimized expenses, leading to a [percentage] reduction in overhead costs while maintaining quality standards.

- Collaborated with the chef to develop seasonal menus, resulting in increased customer engagement and positive reviews.

- Created and executed marketing strategies, leveraging social media platforms and local partnerships, resulting in a [percentage] increase in footfall and sales.

- Ensured compliance with health and safety regulations, conducting regular inspections and staff training sessions to maintain a safe environment.

- Developed and maintained strong relationships with suppliers and vendors, negotiating favorable contracts and ensuring timely delivery of high-quality ingredients.

Management, Financial Analysis.

Skills:

- Strong leadership and team management abilities

- Excellent customer service and communication skills

- Proficient in operations management and inventory control

- Solid understanding of financial analysis and budgeting

- Ability to adapt to changing industry trends and market demands

References:

Available upon request



Contact this candidate