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Customer Service Regional Sales

Location:
New York, NY
Posted:
November 30, 2023

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Resume:

Naheed Raja

**-**, ******** ****** • Apt *B, Astoria, NY 11103 • 612-***-**** • ad1lit@r.postjobfree.com

EXPERIENCE

Bloomingdale’s Flagship 59TH Street, Lexington Ave.

New York, NY

June 2022 – August 2023

Registry Consultant Wedding/Gift Registry

* Engaging and welcoming couples to the wedding Gift Registry

* Assisting couples in creating online Registry accounts

* Providing professional and personalized services for future brides/couples by demonstrating advanced

product knowledge.

* Educate couples on the home store categories and assist with registry selection to maximize potential value.

* Coordinate with Management to promote and develop the Wedding Registry program with emphasis on

sale and services

* In person and virtual appointments.

* Organizing and executing events.

* Use of technology Microsoft Excel Spread Sheets to Outreach.

* Team oriented environment.

VICTORIA'S SECRET

Fifth Avenue Flagship, New York, NY

2016 – Currently Employed

Lexington Avenue, Flagship, New York, NY

2010 - 2016

* Top performer in meeting and exceeding store wide as well as regional sales goals in a highly competitive

yet team selling environment.

Natural in building quick, positive and engaging rapport with customers hence turning walk in customers into long term clients.

Passionate about providing individuated and focused customer service to clients by evaluating their needs and interests by engaging them into meaningful conversations.

Nominated employee-of-the-month multiple times for excellent attitude and customer service skills.

Highly committed and motivated towards building a long term growth plan so to move towards managerial positions within the company.

Provide exceptional customer service by reinforcing the Victoria Secret customer experience of client engagement,

Diligent and proficient in performing various day to day store maintenance tasks.

Leading and training new hires and existing associates - product knowledge and customer service

Awarded Angel of Excellence Platinum Award twice for making Million Dollar Sales for the company 2014 - 2015 ) & Gold Award Angel of Excellence 2016. Presently working in the capacity of Personal Shopper, Sales Specialist in the VIP Rooms (Angel Suites) on Fifth Ave Flagship location.

BEACONHOUSE SCHOOL SYSTEMS

KARACHI PAKISTAN

TEACHER / ROLE OF SENIOR MISTRESS ( ASSISTANT PRINCIPAL )

2000 - 2009

http://www.beaconhouse.edu.pk/

Ages 14- 16. GEC O’ Levels Cambridge (U.K.) System High School Level - U.S. equivalent 8th grade through 10th grade students.

Subjects Taught: English Language, World History, Pakistan Studies.

Plan lessons on a weekly basis, review and assess the home assignments given and provide timely feedback.

Responsible for assessing students’ so to determine the various competency levels as per the school protocols.

Participated in parent/teacher conferences to discuss student developments and progress for all the above age groups.

As a Senior Mistress, assisted the School Headmistress with carrying out administrative duties such as curriculum planning, internal staff meetings, determining agendas for teacher/parent conferences.

Provide mentoring and counseling to students especially 16 years old directed at assisting students with handling social and peer pressures, male/female specific cultural dynamics and stressors.

CONVENT OF JESUS AND MARY

MURREE PAKISTAN

TEACHER

1998 - 2000

Ages 14- 16. GEC O’ Levels Cambridge (U.K.) System High School Level - U.S. equivalent 8th grade through 10th grade students.

Subjects Taught: World History, Pakistan Studies.

EDUCATION

Certificate In Professional Studies from Bradford University United Kingdom

SESSIONS 2001 / 2002

QUAID- i- AZAM UNIVERSITY

ISLAMABAD PAKISTAN

Master of Science, Anthropology

1984

https://www.qau.edu.pk/

Worked full-time through the master’s program.

Graduated with honors.

Conducted six months of field study and research for a 100 page Thesis as per the Master of Science degree requirement – Topic of Study: Social Morphology of the Local Tribes and Villages of Mountain Areas of Northern Pakistan

FEDERAL GOVERNMENT COLLEGE

ISLAMABAD PAKISTAN

1981

Bachelor of Arts

World History, Geography, English LANGUAGE

St. ANNE’S HIGH SCHOOL

PRESENTATION CONVENT

RAWALPINDI PAKISTAN

SECONDARY SCHOOL

MATRIC IN SCIENCE ( HIGH SCHOOL LEVEL )

1977 - 78

SKILLS AND INTERESTS

Fluent in English and Urdu.

Organizing, coordinating and managing events.



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