Sundeep Khanna

Tel. 443-***-****

Email: ad1lih@r.postjobfree.com

Committed to resolving complex business scenarios, maintaining functional reliability, comprehensive proposals, and performance excellence. Knowledge

* Technologies: IBM Maximo 6.2/7.1, Infor LN Planning, Infor LN Dynamic Enterprise Modeler (DEM), Infor EAM v. 11.5, LN Projects & Contracts, LN Purchase Order Management, LN Pricing & Discounts, LN Quality Management, LN Sales Order Management, LN Service Management, LN Shop Floor Control Management (Versions 10.3 – 10.5), Baan IV, Lawson Financial Accounting, Avalara, Vertex Tax Compliance & Reporting, Equipment/Rental/Service, SAP R/3 MM, IM,WM ECC 6.0,MS Dynamics 365 CRM, GTS 11.0, Ariba – Procurement Software Solutions and Contract Management Solutions, ASAP Methodology, Winshuttle/LSMW, LN BFlow Business Process Validation Tool, HP Quality Center, MS-Visio, Lotus Notes, Quick Books and MS Office Suite. Handheld Browser Based Terminal RF Scanners: Intermec Ci71 and CK71 Handheld Scanners, Honeywell H-Class 6308 Barcode Printers, and Lenovo ThinkCentre M920Q.

* Functional Expertise: Infor Deployment Methodology, SAP Implementation Methodology, process mapping, design, configuration, gap-fit analysis, testing, documentation, and data migration. Developed specifications for multiple RICEF objects, and enhanced standard LN reports.

* Industry Expertise: Healthcare distribution, government/military logistics, pharmaceuticals, paper & packaging manufacturing, food processing, automotive parts, automotive discrete manufacturing, chemical industries, and heavy equipment.

Work Experience

Godrej InfoTech Americas, Inc., Austin, TX

Strategic Accounts & Operations Director March 2022 - Oct. 2023

* Executed go-to market strategies to accomplish revenue targets via targeted campaigns, sales channels including advisors, influencers, exhibition attendance, industry/user group events, etc.

* Demonstrated exceptional understanding of the manufacturing industry marketplace and competitor offerings to drive the company’s growth strategy and investments.

* Identified profitable opportunities and developed proposals to strategically engage with clients.

* Prospected targeting, engagement, proposal development, negotiation, closing and post-closing activities of the sales process.

* Collaborated closely with industry Business Unit leaders to expand on vetted account strategies, existing account annuities, targeted account logos, and pursued to deliver high value and high growth new logos.

* Prepared SOWs for client organizations consisting of functional design document, effort estimates, timeline, payment schedule and contractual terms for both fixed price and time & materials contracts.

* Articulated the organization’s product portfolio of digital solutions to demonstrate business and technical requirements by proof of concept, use cases and seminars.

* Conducted discovery sessions with prospects and translated requirements into interactive demonstrations.

* Worked with key decision makers/process owners, to gather business process requirements and created functional design and unit testing documents for optimal performance of Infor LN ERP logistics functionality.

* Assisted with full size implementations and upgrades, which included Conference Room Pilot testing, data validation, development of data transformation procedures, and post go-live implementation/hyper care support.

* Defined and maintained a flexible price and discount structure in master data. Created price books with reference to matrix definitions, purchase/sales contracts and standard price books.

* Managed key user training program and finalization of business process gaps. Wipro Ltd., East Brunswick, NJ

Lead Consultant – Logistics Management October 2021 – March 2022

* Developed demand forecasts at multiple levels of aggregation for various time horizons as part of a demand planning function.

* Coordinated cross-functional research activities to reconcile significant variances and refined forecast model to reflect updated sales and marketing projections.

* Provided input for effective planning in developing inventory and supply chain strategies on existing items, new products, and product phase-outs.

* Utilized Material Requirements Planning (MRP) to optimize the planning process.

* Interacted with business users for training, problem solving and automation of business processes.

* Liaised between client and technical developers to define custom programming requirements. Virtusa Corporation – Southborough, MA

Senior Consultant - Technology January 2021 – August 2021

* Provided on-site ERP (Infor LN) and MES (Manufacture Execution System) training to paper plant users in a process manufacturing environment.

* Assisted with ERP and MES master and transactional data migration.

* Participated in system simulation/conference room pilot to ensure software was performing per plant key user requirements.

* Coordinated and pursued IT, Engineering, Service, and Sales resources to ensure implementation tasks/touch points are completed in a timely manner.

* Created and updated end user ERP training documentation in areas of order management, shop-floor manufacturing, quality management, warehousing, and transport management.

* Developed Material/Inventory Management best practices, Warehouse Management (Cycle Count Accuracy, Transactions, Bar Coding, RFID) and replenishment methods. Infor Consulting Services Inc. – New York, NY

Supply Chain and Pre-Sales Consultant January 2016 – December 2020

* Prepared Business Blueprint document to define a detailed scope of the Infor EAM v11.5, Mingle, LN 10.4-10.5, Factory Track, Infor Mobility, and Infor Reports with client’s organization.

* Lead the information gathering of client’s LN ERP system and upgrade to 10.5 design process for implementation including the development of functional requirements and solution scope documents for Supply Chain Management and Service Management (MRO).

* Created and configured master data, order/procedure processing in Logistics modules of Purchasing, Sales

& Distribution, and Warehouse Management. Enabled Dynamic Enterprise Modeler (DEM) components to display the primary processes that occur within the client organization and exemplified which business functions control diagrams could be structured hierarchically.

* Performed data validation of client’s general ledger, transaction types, and invoices, purchase/sales orders in both the test and production environment and recorded in composite Excel spreadsheets.

* Implemented Infor Service Management 10.4 module in client’s organization to create serialized items in product structure, new installation group, linking the installation group to sales order line, transfer of child configuration to service, component definition, new time-based maintenance scenario, maintenance plan, warranties overview, location of installment templates, service contract creation, draft invoices and permanently transfer the installments to central invoicing, creation of service call and transfer call to service order, comparison of estimated costs to actual costs, service contract modifications, service call prioritization

(response time, call registration, call resolution with a depot repair), maintenance sales order processing, registration and submission of customer/supplier claims, travel cost calculation, service engineer assignment and sales order release, service order document generation (print and soft copies), registration of hours and posting time to service orders, draft invoice costing, Service Resource Planning (SRP) utility by specifying start times and activity duration fields of the service order, territory planning process involving calculation of required capacity, capacity availability, output of engine, and re-calculation of travel time.

* Configured Master Data to define the characteristics of products that were to be inspected, the location of the inspection, and the effect of the items by processing Non-Conformance Reports (NCMR).

* Created sales organizational data in sales order management (e.g. sales offices, order types, and user profiles). Items, business partners, associated codes (e.g. hold reasons, reason codes), pricing information

(e.g. Item price, discounts, margin settings), and sales contracts.

* Generated warehousing master data that constituted the central part of the organization’s warehousing structure. The master data elements consisted of warehouses, locations, zones, warehousing procedures, warehousing order types, and items.

* Created Dynamic Enterprise Modeler (DEM) process flows in accordance with the Infor Implementation Accelerator (IA) for modules: Order to Cash, Contract to Cash, Procure to Pay, Plan to Inventory, Issue to Resolution, Service to Cash, Financial Plan to Report, Idea to Offering, and Market to Order.

* Developed functional/technical specifications (DES-020) for client customized forms relating to invoices, proforma invoices, bill of lading, customs declaration for freight management, purchase orders – spot buy, and purchase orders – purchase contracts.

* Performed interface data validation procedures in SQL Server Management Studio to validate Infor data from production source systems automatically transferred to IHUB database via interfaces Hitachi Consulting Inc. - Dallas, TX

Senior Supply Chain Consultant January 2014 – December 2015

* Determined functional requirements with client regarding the Business Processes analysis to map the organizational framework of AS IS and TO BE along with the collection of Master Data in CRM, EAM and ERP systems.

* Initiated work sessions with client to design the process flow based on a highly customized legacy warehouse management system to Infor LN ERP.

* Deployed in Infor LN ERP – Procure to Pay (P2P), Master Data Configuration, Purchase Information Record, Source Determination/List, Purchase Request, Request for Quotation, Inventory Management, Logistics Invoice Verification, Service Management and Valuation.

* Performed Warehouse Management (WM) activities of Stock Transport Orders, Outbound and Inbound Deliveries, Picking, Packing, Goods Issues, Goods Receipts, Put-Away Strategies and Batch Management.

* Promoted implementing Infor 10.2 SCE for specialty chemical warehouses. Instrumental in designing solution templates for elastomers, food additives (acidity regulators, anti-caking agents, glazing agents, etc.), industrial gases, lubricants, polymers, and surfactants for various manufacturing sectors; integration with Infor LN ERP and EAM modules.

* Initiated work sessions with client to design the brewing process flow based on a highly customized legacy packaging system for brew BOM data needed to derive the materials requirements and inventory levels for production planning.

* Analyzed LN Shop Floor Control Management 10.4 vs SAP Production Planning (PP) Version to handle the creation and planning of production orders. Applied Shop Floor Control (SFC) module to create the availability of materials and capacity planning, determined the order sequence, and the precision realized by the time spent by a worker on a production order recorded, so the actual cost of a production order and the production efficiency can be obtained.

* Drafted and edited the deliverable of a Radio Frequency (RF) Scanning User Guide to client distribution facilities consisting of subject areas of logging access, goods receipt from vendor PO, goods receipt from Stock Transport Orders (STOs), goods receipt from customer return, stock placement and internal transfer, returns from production, Post Goods Issue (PGI) to sales, and over picking on the transfer order. Eastern Pharmaceuticals LLC – Baltimore, MD

Business Operations Manager November 2007 – December 2013

* Studied the industries, interacted with large multinational companies to map their processes, and develop solution framework.

* Analyzed work orders in IBM Maximo 6.2/7.1 and planned robotic dispensing machinery downtime for preventative maintenance, repairs, and projects. Reviewed and evaluated complete work orders to optimize life cycle and schedule proactive replacements.

* Purchased parts and created kits for scheduled work orders and allocated projects to increase maintenance personnel wrench time. Developed and maintained workflow processes. Trained work force to utilize the Maximo Computerized Maintenance Management System (CMMS) software effectively.

* Formulated and tracked metrics to statistically reflect department performance. Identified maintenance workflow issues and set organizational goals and expectations.

* Prepared concept, business case, detailed design, and mapped opportunity to convince management.

* Created a Knowledge Repository Framework for technical documentation & white papers.

* Configured Order-to-cash Business Processes with New Sales Document Types, New Item Categories, Delivery Document Types and Billing Document Types including the Copy Controls and Routines to take care of Requirements and Data Transfer Routines.

* Involved in Order Management: Configured Stock transport orders, Inter-company Sales Orders, Returns (Credit Memo Request &Debit Memo Request) Contracts, Schedule Agreements, and Consignment Process.

* Managed production scheduling and capacity planning.

* Responsible for driving 3 major strategic business initiatives in the above domains.

* Identified best of breed vendors, evaluated products for alliance, coordinated with stakeholders to develop the Global Trade Management (GTM) practice into a $24m business in 6 years.

* Proof of concept to handle Contracts and Standard Operating Procedures as well as generated shipping instructions.

* Conceptualized and proposed several Automation Robotic Dispensing Machines and enabled proof of concept to fulfill implementation.

Education and Certifications

* University of Tennessee, BSc in Supply Chain Management

* University of Leeds, UK, BComm in Commercial Law

* University of Baltimore, MSc in Tax Management Information Systems

* Knowledge Center Computer Institute – CompTia Network + and Security +

* SENSEI Business Process Management Fundamentals Certificate – Hitachi Consulting Corporation

* SENSEI Six Sigma Green Belt Certification – Hitachi Consulting Corporation

* Infor Deployment Methodology Course – Infor Corporation

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