Customer Service Data Entry
Resume:
Latanya R. Richardson
Richmond ca 94801
*******************@*****.***
Objective To Obtain asecure position with growing opportunity based on my skills. As a certified Office Assistant with over 10+ years in customer service and with 5+ years in the hospitality field.
Areas Of Strength:
● Problem Solving,Night Auditing
● Hard Working
● Booking
● Reliable
● Desk Management
● Customer Satisfaction
● Receptionist
● Payroll
● Excel, Outlook, Spreadsheet
● Multi- Phone line System
● Law Records
● Data Entry & Written Communication Skills
● 2 years in House Cleaning
● Copying, Faxing, Typing @45 wpm
● Laundry & Housekeeping,Billing, Cashier
Employment:
8/21 to 3/23
Target (Hayward,CA)
(Customer service associate)
Giving the customer a pleasant experience teaching the customer about the rewards program and the savings they will get by applying for the red card and the personal connection with the customer.
10/20 to 3/21
Burlington San Leandro, Ca
(Customer service supervisor) Responsible for balancing the vault opening registers giving cashiers change making sure the front end of the store is neatly displayed making sure that customer service always comes first. 11/18 to 08/21
Ghirardelli Outlet Store San Leandro, Ca
(Chocolatier)
Responsible for greeting customers sharing information about the product upselling restocking making sure the fountain is restocked. and clean following all sanitation requirements.
07/17 to 12/17
SEW Eurodrive Hayward,Ca
( Customer Service Representative)
responsible for updating files and renewing contracts given the customers info on updated products answering emails and basic administrative Assistant duties. 4/17 to 12/17
California Budget Finance Hayward, Ca
(Customer service representative)
Responsible for cashing checks payday loans title loans signature loans Western Union money orders.
4/16 to 3/17 Buffalo Wild Wings Union City,Ca
( Server)
Responsible for greeting customers and taking orders. 9/15 to 3/16 Homeroom Oakland, Ca
( Server & Cashier)
Responsible for greeting customers and taking orders. 6/14 to 7/15 JCPENNY'S SALON Hayward, CA
( Hair Stylist)
Responsible for greeting customers. Making reservation customer consultation inventory and cashier phone and data entry.
2/13 to 5/14 EXTENDED STAY AMERICA Alameda Ca
( Front desk clerk)
Responsible greeting guests checking in and out with excellent customer service assign a floor plan for housekeeping communication with maintenance recommendation for activities.
Education:
Marinello School Of Beauty(Cosmetology) Hayward,CA 2013 Fred Acosta Job Corps ( Office Assistant) Tucson, AZ 1998 JFK Kennedy High School( Diploma) Richmond, CA 1997
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