Peggy Irvin

Nicholasville, KY *****

ad1lh0@r.postjobfree.com

+1-859-***-****

Authorized to work in the US for any employer

Work Experience

Practice Manger

Cognitive Therapy and Mindfulness Practices - Remote, Kentucky September 2023 to Present

• Responsible for health insurance verification.

• Prepares and submits insurance claims with the appropriate ICD 10 and CPT codes.

• Responsible for credentialing with various insurance companies.

• Prepares payroll.

• Coordinates and maintains scheduling for five Therapists. Medical Assistant Front and Back Office

Aesthetic Center of Jacksonville - Jacksonville, FL July 2014 to May 2018

1. Responsible for all front office responsibilities. 2. Assisted the physician with outpatient procedures. 3. Responsible for scheduling surgeries and ordering all preoperative testing. 4. Preformed postoperative nurse checks.

5. Proficiently preformed all duties that a Cosmetic and Reconstructive Surgical Practice require

.

Licensed Practical Nurse / Medical Coding and Billing Yash P Sangwan MD - Fernandina Beach, FL

August 2012 to July 2014

1. Patient Assessment

2. Medical procedure Assistance

3. Surgical scheduling

4. Coding for Medical insurance billing.

5. Procedure Prior Authorization through Insurance Licensed Practical Nurse

Renue Plastic Surgery - Brunswick, GA

October 2002 to May 2008

1. Patient Assessment and charting

2. Procedure Coding required for medical insurance billing. 3. Surgical scheduling

4. Preoperative Clearance

5. Assisting with outpatient surgical procedures

6. Postoperative assessment

7. Postoperative care including but not limited, to dressing changes suture/ staple removal, wound care, and JP drain removal

8. Medication Refills

9. Patient Call Backs

Education

Bachelor's in Nursing

Armstrong Atlantic State University - Savannah, GA August 2010 to Present

Practical Nurse Diploma in Nursing

College of Coastal Georgia - Brunswick, GA

June 2001 to August 2002

Skills

• Acute care

• ICD-10

• EMR systems

• Medical terminology

• Vital signs

• Laboratory experience

• Medical coding

• Microsoft Office

• Supervising experience

• Medical records

• Clinical laboratory experience

• MDS

• Caregiving

• Insurance verification

• Medical receptionist

• Medical scheduling

• Phlebotomy

• Medical office experience

• Medicare

• Medical collection

• Nursing

• CPT coding

• Anatomy knowledge

• Customer service

• Computer skills

• Documentation review

• Typing

• Writing skills

• Sales

• Basic math

• Data entry

• Communication skills

• Negotiation

• Math

• Time management

• Computer literacy

• Phone etiquette

• Medical billing

• ICD coding

• Patient care

• Physiology knowledge

• Patient service

• Medication administration

Awards

Phi Beta Kappa Society Member

August 2001

Academic honors society.

Certifications and Licenses

LPN

CPR Certification

Certified Medical Assistant

Assessments

Protecting patient privacy — Proficient

January 2023

Understanding privacy rules and regulations associated with patient records Full results: Proficient

Call center customer service — Proficient

April 2023

Demonstrating customer service skills in a call center setting Full results: Proficient

Protecting patient privacy — Proficient

April 2023

Understanding privacy rules and regulations associated with patient records Full results: Proficient

Customer focus & orientation — Proficient

June 2022

Responding to customer situations with sensitivity Full results: Proficient

Medical billing — Proficient

April 2023

Understanding the procedures and forms used for medical billing Full results: Proficient

Medical receptionist skills — Proficient

January 2023

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Basic computer skills — Proficient

March 2023

Performing basic computer operations and troubleshooting common problems Full results: Proficient

Patient-focused care — Proficient

January 2022

Responding to patient concerns with sensitivity

Full results: Proficient

Customer service — Proficient

February 2023

Identifying and resolving common customer issues

Full results: Proficient

Clinical judgment — Proficient

May 2023

Assessing a patient's condition and implementing the appropriate medical intervention Full results: Proficient

Work style: Reliability — Proficient

June 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Data entry: Attention to detail — Proficient

July 2022

Maintaining data integrity by detecting errors

Full results: Proficient

Call center customer service — Proficient

July 2022

Demonstrating customer service skills in a call center setting Full results: Proficient

Technical support: Customer situations — Proficient May 2023

Responding to technical support situations with sensitivity Full results: Proficient

Customer service fit — Proficient

March 2023

Measures the traits that are important for success for customer service roles Full results: Proficient

Home health aide skills — Proficient

June 2022

Providing care to patients in a home setting

Full results: Proficient

Customer focus & orientation — Proficient

March 2023

Responding to customer situations with sensitivity Full results: Proficient

Medical terminology — Proficient

March 2023

Understanding and using medical terminology

Full results: Proficient

Scheduling — Proficient

June 2023

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient

Administrative assistant/receptionist — Proficient June 2023

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Clinical judgment — Proficient

January 2022

Assessing a patient's condition and implementing the appropriate medical intervention Full results: Proficient

Written communication — Proficient

March 2023

Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient

Administrative assistant/receptionist — Proficient January 2022

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Attention to detail — Proficient

September 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Sales skills — Proficient

May 2022

Influencing and negotiating with customers

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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