Christopher Walker

Bloomington, IL *****

ad1lgc@r.postjobfree.com

+1-309-***-****

Ready for a long term career with a reliable company, where my reliability and vast knowledge will contribute to the company's goals.

Work Experience

Claims Associate

State Farm Mutual Automobile Insurance Company - Bloomington, IL September 2022 to Present

taking phones call setting up initial inspections, rental, investigations of claims, making liability decisions, escalating calls to proper department, License in all 16 states to handle claims. General Laborer

Rivian Automotive - Normal, IL

March 2022 to August 2022

Building frames for battery pack line. Using proper tool drills, screwdrivers, pliers. Reporting any defects with frame once received, labeling frames and starting paperwork packets for each piece. Service Technician

Midwest Electronics - Ellsworth, IL

August 2017 to December 2020

General Service calls to fix machines or Payout Vaults, software and game-set updates, g2s conversions, Go lives, setting up for go lives and collections Basic networking and wiring of slot machine rooms jukebox set ups and pool tables

Terninal Handler

B&B Amusements - Bloomington, IL

August 2014 to August 2015

Bloomington, IL

August 2014 to August 2015

Travel to multiple locations for collection routes, receiving proper meter numbers and full cash cans on collection route at locations, cleaning machines and locations room, signing IGB Terminal folder in each machine correctly, on call 27/7 on my days of having company phones, I would need to handle calls efficiently and professionally at any time of the night if deemed that a tech would need to be there to fix the issues I would need to be on site within 4 hours from the call. Some of the issues would be, bill jams, paper jams, replacing buttons, replacing monitors, resetting scientific games equipment, when not on a route or on a short route we would have shop work that consisted of preparing new games for sites, switching out locks for main door and stacker box, testing all buttons, testing touch screens on all machines, removing and installing machines for locations, Go Lives on machines when they are ready, Shift Leader

Road Ranger - McLean, IL

January 2008 to August 2014

2nd shift Lead, consisted of major cash handling between counting and balancing all registers at the beginning and end of each shift, printing out end of day sales and totaling them between cash sales, POS sales and check sales. Covering anyone coworkers who didn't show up or was late for their shifts, cleaning of the whole store, stocking.

Technician Assistant

Heartland Community College - Normal, IL

August 2004 to May 2005

Take inventory throughout the whole campus including Lincoln and Pontiac campuses, Changing printer toners and projector bulbs when needed, Constructed the computer lab in the library. Repairing workstations when needed whether it be software issues or hardware exchanges. Take Helpdesk calls putting together work orders for the techs to come in and fix the problem. Help Desk shifts where i would answer calls and open work orders for the techs explaining the situations in full detail. Education

high school diploma in General Studies

Olympia High School - Stanford, IL

1999 to 2003

Skills

• Customer Service (10+ years)

• Microsoft office (10+ years)

• Auto Technician

• Copier

• Customer Care

• CSR

• Customer Support

• Call Center

• Computer Networking

• Desktop Support

• Help Desk

• Service Technician Experience

• Technical Support

• Graphic design

• Windows

• Operating systems

Assessments

Mechanical knowledge — Proficient

October 2021

Understanding and applying mechanical concepts and processes Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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