Subrina Reese

*** ******** ***** ***** *********, Georgia 30252 678-***-**** ad1lgb@r.postjobfree.com

Professional Profile

Over 17 years of clinical administrative and patient care in a multitude of healthcare settings. Skilled communicator, self-motivated and has extensive knowledge of clinic operations and workflow. Strong leadership skills with the ability to prioritize, problem solve and motivate staff.

Education

Draughon Jr. College, Bowling Green, KY

Medical Assistant, 1990-1992

Clark Atlanta University, Atlanta, GA

1987-1989

Sylvan Hills Highschool, Atlanta, Georgia

High School Diploma, 1986

Skills and Abilities

•Well-developed skills in the areas of patient registration, patient billing, customer service and relations, as well as computer operations.

•Proficient in Microsoft Office (Excel, Word, Outlook, and PowerPoint), Global Patient Registration, Power Chart and GE Centricity.

•Excellent time management skills and the ability to multi-task and prioritize work.

•Strong organizational and planning skills in a fast pace environment.

Work Experience

Quest Diagnostics, Site Manager 2021- Present

Managed office daily operations and supervise staff and floater’s that are new to our team. Assist with provider orders, test codes and getting results in a timley manner.

Oversee inventory,safety,maintance and facility needs.Assit patient with their lab orders, data entry, update patient demographics. Resolve issues with patient open invoices and address outstanding balances.Commuicate professionally with clients to ensure all patient reuslts and test are reported in a timley manner.Provide trainnig to new students and employees. Perform all administrative duties in support of patinets. Provide performance feedback.Responsible for meeting all metrics and regulations.

•Practice Manager, Emory Healthcare 2011- 2020 Managed office operations and supervised support staff by defining procedures for office workflow and schedules and developing recommendations and action plans.

•Managed clerical and clinical staff and managed employee performance; Identified and suggested ways to develop skills

• Provided performance feedback, trained new staff while implementing a policy of placing veteran staff with new staff members to help orient new employees to the office.

•Prepared and processed staff payroll time records; projected staffing needs and interviewed and hired employees

•Assisted in developing budgets, reviewed and verified budgeting data. Managed processing of professional services billings and invoices in compliance with accounting guidelines

Lead Medical Assistant, The Doctor’s Office 2005-2011

•Assisted with handling staffing and patient care related issues as well as developing and implementing efficient medical procedures.

•Performed diagnostic testing, collected specimens, drawing blood and maintaining examination rooms in an outpatient care setting.

•Performed administrative duties in support of patient and practice operations including patient check in/out and responding to patient request.

•Maintained patient charts, data records and ensured proper identification and confidentiality.

•Trained new employees on Alton EMR system

Lead Medical Assistant, Tri-County Pediatrics 1999-2005

•Trained new clinical staff on back office workflow and procedures.

•Maintained G.R.I.T.S data base with patient immunization

•Performed patient care such as taking vital signs including weight, blood pressure, pulse and documenting all information in patient’s chart.

•Give instructions to patients as instructed by the physician or physician assistant.

•Ensured all related reports, labs and information is filed and available in patient’s medical records prior to their appointments.

•Triaged and processed messages from patients and front office staff to physicians.