Marketing Manager Project

Dwight Daniels

Kissimmee, FL *****

443-***-**** - ad1lg1@r.postjobfree.com

Career Focus

Creative Marketing Manager with broad-based background in highly competitive and dynamic organizations. Recognized as a decisive leader and excellent team player.

Summary of Skills

Business recovery and sustainability

Operations analysis

Process development

Complex problem resolution

Project management

Event management

Quality assurance

Accomplishments

Improved delivery of virtual help to IT question from customer by phone call or emails, realizing overall increase in customer satisfaction and cost efficiency.

Consistently maintained high customer satisfaction ratings.

Professional Experience

Virtual Tech on All IOT

February 2020 to May 2023

Just answer Reisterstown, MD

Integrated professional audio/video systems and provided technical assistance to resolve issues.

Monitored and repaired range of equipment, including audio, video and video conferencing systems.

Checked completed work for quality and accuracy.

project manager

February 2020 to May 2023

daniels Security and consulting llc reisterstown, md

Focused on project monitoring and management by developing forecasts and tracking expenses.

Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.

Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.

Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.

Conducted periodic inspections of job sites for quality and progress.

Education

electronic / leadership program, 1990

Military training fort sill, oklahoma, usa

Professional Affiliations

Member, Small Business Association (2008 - present)

Member, fiber optics Association

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