Pamela Woods

Healthcare Administration Management

North Collins, NY 14111

ad1lex@r.postjobfree.com

I am aspired for obtaining a position as Healthcare Administration manager where my education in healthcare administration management and health information systems, commitment and experience of 20+years in Health Care in a variety of areas will be utilized to the fullest potential. I am very dependable, responsible, and organized. Excellent team player, equally efficient and having a strong sense of self-motivation and organization for executing tasks in an autonomous fashion. Able to adhere strict deadline and working under extreme stress and pressure. Systematic, flexible, tolerant, organized, detail-oriented, and goal-directed.

Authorized to work in the US for any employer

Work Experience

Office Manager

Copart, Inc - Angola, NY

May 2019 to Present

Automotive title clerks complete motor vehicle paperwork, interact with the public and work directly with Central titling unit in Albany in Preparing legal transfer documents to submit to the state motor vehicles department.

Practice Manager/ Clinic Mananger

Sterling Medical contractor of the Buffalo VA Healthcare System - Buffalo, NY May 2016 to May 2019

Healthcare Administrative Clinic Manager

Supervises and manages the day-to-day operations of a physician clinic, with 3 providers and their support staff. The administrative functions as well as short and long term planning functions of running a successful medical business. leadership skills and management techniques in the administration, planning, organizing, directing, controlling, and evaluation of activities to support accomplishments in the operation. Oversee all support staff, and responsible for Quality Assurance, Peer Review, Attendance, daily workloads, running reports. Upkeep of entire clinic. Outreach Associate

Optimum Physicians Alliance

December 2015 to April 2016

Collaborates with the care management clinical team to facilitate member's participation; provide outreach/education to members to encourage self-management and enroll members in care management programs. Data collection and analysis, assessment of members. Assist physician offices across WNY in achieving PCMH recognition. Train offices how to become more efficient in PCMM and to keep on top of healthcare standards to receive incentives. Analyzes data on member/eligibility/ disease state/claims to determine if member meets criteria for case or disease management. Outreach to members to complete health survey and explain programs to member. Encourages member to participate in programs related to health/wellness. Assigns and schedules member for Disease or Case manager as appropriate based on information received from member assessment. Provides program information to members, providers, community groups and hospitals to promote programs. Identifies barriers to care and communicates to the clinical team as appropriate. Participates in community activities to promote health and public awareness of programs. Collaborates with team to share information and develops additions/revisions to work flow. Delegates assignments Office Manager/ Medical Assistant/ Surgery Scheduler Buffalo Medical Group - Orchard Park, NY

March 2010 to December 2015

Medical Assistant (Cardiology, Orthopedics, Otolaryngology, and Internal /Family medicine) Office Manager, surgery scheduling, organization of the office and doctor's schedule and calendar. Handled patient intake, take medical histories and vital signs, conducted EKG's, Answered the phone lines, made outgoing calls to follow up with patients after appointments/ surgeries, updated medical records, scheduled appointments for patients. Responsible for restocking room, and ordering supplies. Obtain Referrals from insurance companies for surgeries and medications. Chart prep/abstraction of charts for all patients.

Conducted life insurance physicals/ and phlebotomy/ wellness clinics Port a Medic - Williamsville, NY

May 2009 to March 2011

Work independently, drive to various areas, provides paramed exam and medical services at applicants' homes or offices anywhere in the buffalo and surrounding area. Bring home samples and send to appropriate labs, conduct physical examinations, collect blood and urine specimens, and do testing and personal health interviews, primarily for the life insurance and health & wellness industries. Ability to perform mobile paramedical exams, specimen collection (blood and urine samples) provide online data entry on status of cases and fax paper work to different offices Patient Care Technician

TLC Lakeshore Hospital

June 2008 to August 2010

Work Medical-Surgical unit and ER Assist physicians and nurses with the care of the patients. Assess patients, set machines up, calculated waste removal on patients, place patients on telemetry machines, monitor blood pressures.

Education

Bachelor's in Healthcare Adminstration

University of Phoenix-Online Campus - Phoenix, AZ

May 2010 to May 2012

Associate in medical records health information systems University of Phoenix-Online Campus

August 2008 to May 2010

None in Nursing

D'Youville College - Buffalo, NY

January 1993 to December 1994

None in Nursing

Erie Community College - Buffalo, NY

August 1991 to December 1993

Skills

• mircosoft office, excell, word, powerpoint, EMR Epic, Medent, allscripts, customer service,scheduling, insurance verification and prior authorizations, surgey scheduling,some workers comp, (10+ years)

• EMR Systems

• Healthcare Management

• ICD-10

• Medical Records

• Medical Scheduling

• Phlebotomy

• Practice Management

• Medical Billing

• Medical Coding

• ICD-9

• Time Management

• Medical Office Experience

• Customer Service

• Management

• Supervising experience

• Hospital Experience

• Employee Orientation

• Anatomy Knowledge

• Patient Care

• HIPAA

• CPT Coding

• Management Experience (5 years)

• Basic math

• Administrative experience

• Typing

• Microsoft Office

• English

• 10 key calculator

• Title processing

• Microsoft Word

• Medical Terminology

• Clerical Experience

• Office Management

• Physiology Knowledge

• Triage

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