Janet Duvall

Houston, TX *****

ad1ldz@r.postjobfree.com

+1-936-***-****

Authorized to work in the US for any employer

Work Experience

Allergy CCMA

Texas ENT Specialists - Houston, TX

August 2022 to Present

• Reviews the Allergy Lab Orders

• Mixes the patient specific antigen(s) documenting each component in the mixing room database.

• Assigns the vial a unique identification number which begins with the medical record number followed by – 0X to designate the vial sequence.

• Prints out a label(s) for the vial(s) that have the patient’s name, DOB, and unique identification number, clinic location and attach it to the vial

• Prints out and laminate a patient identification card witch includes the patient’s name DOB, unique identification number and ordering physician.

• Creates a claim and enter the charges into ECW to bill for the vial(s)

• Enters the vial information into the Immunization section of ECW including the unique vial number, number of doses, expiration date and doses instructions in the comments field along with the date and her initials.

• The Allergy Nurse validates the vial components and the vial information and dosing information by adding her initials to the comments field.

• Transports the vial(s) to the office where treatment will occur.

• Picks up the vial(s) from the testing site and transport it to the ongoing treatment site if it is different and note that move in the mixing room database.

• Runs weekly reports on all vials and will perform inventory at each location with each delivery including confirmation of remaining doses, expiration date and reviews refrigerator temperature logs.

• Upholds the code of conduct and compliance policies.

• Performs other duties as assigned.

Additional duties:

• Tracking inventory

• Keeping accurate records

• Packaging and weighing items

• Printing shipping labels and postage

• Inspecting goods received for damage

• Distributing products to other departments

• Scanning and sorting incoming and outgoing stock

• Receiving, stocking, and stacking

• Pulling, packing, and loading

• Order entry, follow-up, and status.

• Stepping in as a medical assistant when the office is short staffed.

• Front office experience.

• Helps patients by providing information, services, and assistance

• Verifies patient information by interviewing patient, recording medical history, and confirming purpose of visit.

• Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; and reporting patient history summary.

• Secures patient information and maintains patient confidence by completing and safeguarding medical records

• Maintains safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations.

• Serves and protects the practice by adhering to professional standards; facility policies and procedures; and federal, state, and local requirements.

Sterile Processing Technician I

St. Luke's Hospital - Houston, TX

December 2021 to June 2022

• Cleaning, wrapping, sterilization, and caring for surgical instruments and devices used in the operating room and patient care areas.

• Knowledge of instrumentation

• Knowledge of decontamination of blood born pathogens

• Knowledge of sterilization techniques

• Detailed oriented and capable of consistent accuracy in cleaning, sorting

• Properly packaging instruments and materials for sterilization.

• Works closely with other departments and all members of the health care team.

• Sonic Cleaner

• Steam Sterilizer

• E.T.O.

• Castle Autoclaves

Food and Nutrition Associate

Morrison Healthcare

April 2021 to September 2021

Follows proper telephone etiquette and procedures with patients, visitors and healthcare professionals.

• Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.

• Responsive to patient’s needs at all times. Resolves patient concerns or complaints immediately and/ or reports needed assistance to supervisor as appropriate.

• Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.

• Interacts with nursing to ensure patients’ diet prescriptions are accurate, and patients’ food needs are met.

• Adheres to facility confidentiality and patient’s rights policy as outlined in the facility’s HIPAA policies and procedures.

• Complies with federal, state and local health and sanitation regulations and department sanitation procedures.

• Follows HACCP guidelines when assembling and distributing food supplies to ensure quality and safety of food supply.

• Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.

• Performs other duties as assigned.

Team Leader

Chick-fil-A

September 2019 to April 2021

CHIK-FIL-A

Assisting customers while they are ordering food off the menu and recommending other entrees to fulfill their needs.

Handling cash, credit and debit transactions and clarifying order to make sure it is correct. Stocking area where items are low of supplies and helping team members with any activities, they need help with.

Providing aiding during our peak hours.

Advising fellow team members how we could better serve our guests and advising to do certain takes to be completed for the day.

Keeping store clutter free and complete my own tasks for the day. Front Desk Receptionist, Cowboy Kia

KIA

October 2018 to March 2019

Managed front desk area in a neat and organized manner while providing exceptional customer service. Monitor email, faxes and scans and distribute to the correct department, as well as handling outgoing mail.

Answering a multi-line phone system, as well as speaking to walk in customers and directing them to the correct department.

Managed all incoming/outgoing correspondence, greeted customers, responded to phone calls, filed license plates alphabetically in order, and facilitated electronic payments. Trained other receptionists how to use the computer programs and how to react to customers in person and over the phone.

Medical Assistant

Family Care Clinic - Conroe, TX

March 2016 to May 2018

• Helps patients by providing information, services, and assistance.

• Maintains medical supplies inventory and performing preventive maintenance to keep medical equipment operating.

• Verifies patient information by interviewing patient, recording medical history, and confirming purpose of visit.

• Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; and reporting patient history summary.

• Saves doctors’ time by helping with office procedures.

• Secures patient information and maintains patient confidence by completing and safeguarding medical records

• Maintains safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations.

• Serves and protects the practice by adhering to professional standards; facility policies and procedures; and federal, state, and local requirements.

Education

Certification in Medical Lab Assistant

CareerStep

September 2023 to Present

Certificate in Medical Assistant

NPS

April 2022 to June 2022

Certificate in Phlebotomy

NPS

April 2022 to May 2022

Certificate of Completion of Program in Sterile Processing Technician Medcerts

July 2021 to September 2021

ASSOCIATES OF SCIENCE in MEDICAL ASSISTANT

COLLEGE OF HEALTH CARE

January 2014 to August 2016

GED

Lone Star College System

May 2006 to August 2006

Skills

• Phlebotomy

• Experience Administering Injections

• Vital Signs

• EMR Systems

• Laboratory Experience

• Medical Records

• Patient Care

• Medical Scheduling

• Phone Etiquette

• Venipuncture

• Medical Office Experience

• Computer Skills

• Anatomy Knowledge

• Insurance Verification

• eClinicalWorks

• Clerical Experience

• Medical Terminology

Certifications and Licenses

CPR, AED, and Basic First Aid

April 2022 to April 2024

Certified Phlebotomy Technician (CPT)

May 2022 to May 2024

Certified Clinical Medical Assistant (CCMA)

June 2022 to June 2024

BLS Certification

CCMA Certification

June 2022 to June 2024

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