Angela Gardner

Operations Management

ad1ldw@r.postjobfree.com • 870-***-****

LinkedIn • Mountain Home, AR 72653

Highly accomplished and seasoned professional with 20+ years of experience in optimizing business processes and driving operational excellence across diverse industries. Remarkable expertise in streamlining processes, enhancing productivity, and implementing solutions to achieve organizational goals. Proficient in leveraging data-driven strategies for operational optimization, with strong focus on cost reduction and efficiency improvement. Skilled at supply chain management, resource allocation, and project management while ensuring seamless operations and sustained business growth. Recognized for exceptional skills in financial management, including budgeting, forecasting, and P&L management. Proven track record in leading cross-functional teams to meet / exceed performance targets while maintaining compliance and quality standards. Areas of Expertise

• Operations Management

• Risk Assessment & Mitigation

• Strategic Planning & Execution

• Business Development & Growth

• Change Management

• Operational Excellence

• Budgeting & Forecasting

• Supply Chain Management

• Revenue Optimization

• Team Training & Leadership

• Cross-functional Collaboration

• Customer Service & Satisfaction

Professional Experience

Store Manager / Regional Training Manager – Dollar General, Midway, AR 2017 – Present Oversee day-to-day operations of store aimed at ensuring smooth and efficient workflow. Create and implement strategies to drive sales, increase profitability, and exceed company targets. Manage inventory levels, optimize stock, and minimize waste through effective inventory control. Ensure compliance with company policies, procedures, and safety regulations.

● Ranked in top 10% of company for exceptional sales performance.

● Secured assets and minimized loss while serving as asset protection manager for District 777. Operations Manager – Southern Retail Partners, Mountain Home, AR 2016 – 2018 Managed operations for three fuel retail locations while overseeing all aspects of daily functioning to ensure efficiency and profitability. Directed hiring, training, and staffing processes for all locations to ensure development of skilled and motivated team. Oversaw all local credit accounts and billing for company to streamline processes and optimize financial transactions.

● Succeeded in transforming net loss into profitable operation within one year.

● Recognized for executing strategies to ensure profitability for all stakeholders in line with operational practices. CEO – AGJ, Inc., Mountain Home, AR 2003 – 2015

Collaborated with collection companies and legal systems to facilitate timely service of civil process in accordance with court judgments. Ensured adherence to legal and regulatory requirements while maintaining high standard of service quality in alignment with industry standards. Fostered strong relationships with clients by addressing needs in timely manner.

● Boosted revenue by developing and implementing effective business strategies.

● Increased number of agents across state aimed at strategically expanding company's reach. Additional Experience

Customer Service at Xerox, Lacey,WA

President at Affordable Bail Bonds, Inc., Mountain Home, AR Operations Manager and Trainer & Assistant to the VP at Magness Oil Company, Gassville, AR Assistant Manager at Williams Travel Centers, West Memphis, AR Education

Masters of Business Administration Kaplan University, Online Bachelor of Business Management Arkansas State University Mountain Home, Mountain Home, AR