Personal Assistant Virtual
Resume:
Dear Hiring Manager,
I I am writing to express my interest in the Virtual Personal Assistant position at Texas A&M University, as advertised. With a proven track record in handling administrative tasks and a keen understanding of the technological landscape, I am confident in my ability to contribute to your team's success.
Having successfully managed calendars, organized files, and responded to emails in my previous roles, I am well-equipped to fulfill the responsibilities outlined in your job description. My proficiency with Google Docs and other cloud services aligns seamlessly with your technology requirements.
What sets me apart is my strong organizational skills, enabling me to multitask efficiently in a fast-paced environment. I am adept at managing databases, scheduling meetings, and maintaining confidentiality with utmost professionalism. Furthermore, my self-directed work style ensures productivity without constant supervision. Thank you for considering my application. I look forward to the possibility of discussing how my skills align with your needs in more detail.
Sincerely,
Jessica
JESSICA J. JOHNSON
********************@*****.***
Nassau, Bahamas
A B O U T
Experienced professional seeking the Virtual Personal Assistant role. Proven ability to handle administrative tasks, organize files, and respond to emails. Proficient in Google Docs and cloud services. Strong organizational skills, capable of multitasking in fast-paced environments. Adept at managing databases, scheduling meetings, and maintaining
confidentiality. Self-directed and highly organized, R E L E V A N T WORK E X P E R I E N C E
BUSINESS DEVELOPMENT ANALYST
MintGlobal Markets UK, Ltd. Jan 2017 - Sept 2021 Quality Assurance of our product, services, website, social media and all automated client transactional emails
Monitored and analyzed loyalty programs and affiliate program to identify customer behavior trends and implement targeted strategies to enhance customer engagement and loyalty.
Maintained tactical control of project budgets and timelines to keep teams on-task and achieve schedule targets
Created and implemented policies and procedures by coordinating with COO and CMO
Consistently provided quality customer service to promote growth and retention
Developed sales and marketing campaign
Logistics Coordinator
Social Media Management
Data Management
Administrative Support
Inventory Management
Customer Service
Project Coordination
Google Analytics
Web Analytics
MS Office Suite (Excel, Word,
PowerPoint)
P R O F E S S I O N A L
S K I L L S
SALES ASSOCIATE/JR. ACCOUNTANT
MI Group Co Nov 2014 - Sept 2016
Created cost proposals with internal staff by analyzing profitability, subcontractors and incidental expenses.
Provide pricing advisory services and manage and develop simple to complex cost proposals.
Assisted in the development and execution of marketing initiatives, ensuring alignment with the retail profitability plan. Used statistical models, financial statements and market research to estimated lost profits for litigation cases across a variety of industries. Defined requirements, conducted data analysis and provided foundation for project to developers for conceptualization.
Time Management
Customer Retention
Client Relations
Data Entry
Conflict Resolution
Analytical
Data Analysis
Organizational Skills
Problem Solving
Reporting
S O F T S K I L L S
E D U C A T I O N
BBA: Accounting 2025
AA: Accounting 2017
AA: French
2017
Certificates
Certified Administrative
Professional
2020
QuickBooks Online Certification
2022
VIRTUAL PERSONAL ASSISTANT
Etsy Sept 2021 - Current
Provide comprehensive administrative support to clients, managing calendars, scheduling appointments, and arranging travel logistics. Handle email correspondence, respond to inquiries, and filter priority messages for timely action.
Perform data entry and maintain accurate records, ensuring streamlined organization and accessibility of information.
Conduct market research and data analysis to assist in decision-making and strategy development.
Manage social media accounts, create and schedule posts, and engage with followers to enhance online presence.
Collaborate with team members remotely, utilizing project management tools to ensure project milestones are met.
Assist in customer service activities, responding to inquiries, resolving issues, and maintaining positive client relationships. Interests
Passionate about the community volunteered for the following causes:
Operation Potcake Spay & Neuter Program, 2013 - 2016
(Community Transport Assistant, Trapping and Recovery) Hands for Hunger 2014 - 2016
(Food Rescue Assistant)
Bahamas Sexual Health & Rights Association 2017 – 2019
(Program Facilitator)
Member of Alliance Francaise des Bahamas 2008-2014
(Member)
Hello Culture Bahamas French (Member)
Bahamas Sexual Health & Rights Association 2020 – Current
(Director)
HELP DESK ANALYST
Fidelity Bank Bahamas Ltd. Jan 2009 - Oct 2014
Prioritize workload, and escalate high priority calls to the Service Desk Manager, Incident Manager or Service Operations Manager as necessary
Followed up with clients to ensure optimal customer satisfaction following support engagement and problem resolution Ensure timely communication and documentation within all Service Requests to internal and external stakeholders in compliance with established SLA
Provided on-call support for critical support issues related to all computers, servers and systems Installed software, modified and repaired hardware and resolved technical issues Troubleshoot hardware problems (printers/desktops/pos hardware/network); provide support to requests remotely and also at the internal customers workplace
Built and provided basic end-user troubleshooting and desktop support on Windows,Linux and Mac systems EXECUTIVE ASSISTANT TO CHIEF INFORMATION OFFICER
Fidelity Bank Bahamas Ltd. Oct 2007 - Jan 2009
To provide support to top level CIO by providing executive level administrative support by providing clerical support, receiving clients and visitors, arranging travel and correspondence and schedule meetings Assist managers and executives with scheduling appointments and events Act as liaison between departments to facilitate communicate at the executive level Schedule and organize departmental project activities Provide project support by managing research activities Analyze important data and create reports for the benefit of executives' review MARKET RESEARCH ANALYST
Public Domain Nov 2014 - June 2015
Compile and analyze statistical data
Identify and define the objective of an assigned marketing research project Drafts questionnaires, polls, surveys, and other data collection resources. Compiles data related to competitors products such as pricing, sales, and marketing or distribution methodology.
Summarizes and analyzes data; makes recommendations related to research findings. Reports findings, complete with graphs illustrating data and written text explaining complex findings. Identifies potential new products or markets through research. Forecasts and tracks industry marketing and sales trends based on collected data. Delivers reports and presentations of findings to management and/or executive leadership.
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