PERSONAL DATA

Date of birth: **.**.****, Hohenmölsen

Nationality: German

Full Driver’s License: Class B

WORK EXPERIENCE

**/**** – 07/2023 Front-Office Assistant

Sphera Solutions Ltd. Hauptstrasse 111, LE 70771

Occupational safety officer.

Greeting and welcoming guests.

Answering, checking and forwarding incoming telephone calls.

Provide basic and accurate information in person and via phone/email.

Contact person for suppliers/third parties

Receive, sort and distribute daily mail/deliveries/invoices.

Ensure reception area is neat and presentable and that all necessary stationery and supplies are on hand.

Maintain current records of office expenditures and expenses.

Continually review vendors and facility management expenses with suggestions for cost reductions where appropriate.

Process postal invoices.

Prepare and record documents for mailing.

Order business cards and rail cards as needed.

Organize parcel deliveries or shipping of IT equipment to colleagues at Sphera GmbH (worldwide).

Data maintenance, e.g. parking passes, telephone list, rail cards.

Maintain office security by following security procedures and controlling access via reception (visitor book, issuing visitor badges).

Arrange accommodation for colleagues as required, contact person for reservations of flights, hotels, trains, etc.

01/2014 – 12/2015 Assistent Director

BEST WESTERN Hotel Stuttgart 21, Stuttgart

Managing duty rosters

Group reservations

Processing of correspondence

Point of contact for all employees

Contact representative for the BEST WESTERN headquarters

Managing accounts payable, receivable and quarterly figures

Managing and maintaining the reservation systems

12/2004 - 12/2013 Receptionist

BEST WESTERN Hotel Stuttgart 21, Stuttgart

Check-in, check-out

Guest relations

Organization of special events and conferences

Reservations

Hotel portal system maintenance

Commission accounting

Answering incoming telephone calls; recording and transmitting messages

08/2004 - 10/2004 Receptionist

Ibis Hotel, Stuttgart

Check-in, check-out

Guest care

Reservations

TRAINING

08/2001 - 07/2004 Hotel Management

BEST WESTERN Hotel Stuttgart Airport and. BEST WESTERN Hotel Stuttgart21

Qualification: IHK Diploma

SCHOOL EDUCATION

08/1994 - 07/2000 Secondary school, Hohenmölsen: Extended secondary school diploma

08/1990 - 07/1994 Primary school, Hohenmölsen

LANGUAGE SKILLS Fluent English and German

COMPUTER SKILLS Proficient in Microsoft Office Suite (Microsoft Word, Excel, Access, PowerPoint and Outlook)

Excellent knowledge of MS Teams

Knowledge of Hogatex, Hotel Data and AX

Contact this candidate