ARNEL BROWN C. DAVID

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**** ********** ******, ********* ** 46143 818-***-**** ~ ad1lct@r.postjobfree.com

Summary of Qualifications

Highly- skilled and experienced warehouse and inventory management leader.

More than 20 years of valuable, hands-on experience managing warehouse and inventory operations.

Demonstrated ability to successfully manage and train warehouse teams to meet performance expectations.

Proven track record of meeting deadlines; for example, with Ideal Pet Products revamped warehouse operations in 60 day period with no charge back from vendors and with the Advanced Institute of Skin Care, met 24-hour turnaround time shipping goal 97 percent of the time.

Demonstrated ability of working well independently or as part of a team.

Exceptional communication, organizational, problem solving and time management skills.

Proficient with Microsoft Office suite and most universal shipping software.

Work Experience

DHL – Mooresville, IN March 2023 - present

RETURNS RECOUP ASSOCIATE

Unpack returned merchandise, inspect package condition, and assess paperwork sent in with return instructions for proper return procedures.

Inspect returned merchandise, checking for quality and condition of product to determine return category.

Distribute returned items to their proper location considering all factors including the value of the product, its condition and type of return.

Input clear customer account notes in internal computer systems, communicating return reasons, customer feedback and instructions to ensure accurate processing.

Identify critical distribution issues and report them to the team manager.

Always maintain a safe and organized work environment.

Maintained a database report on all merchandise being returned.

Ideal Pet Products Inc. – Valencia, CA June 2020 - Dec 2020

WAREHOUSE MANAGER

Manage employees involved in daily order fulfillment, truck loading, unloading and various material handling functions.

Manage inbound product movement from manufacturing facilities and suppliers to ensure efficiency and inventory accuracy.

Proactive advocate as it relates to safety, minimizing exposure to incidents, recordable and lost time injuries.

Monitor mechanical performance of equipment and facilities, coordinating corrective action with Maintenance personnel.

Monitor and report on various employee performance measurements.

Anastasia Beverly Hills – Beverly Hills, CA March 2008 - April 2019

ASSISTANT WAREHOUSE MANAGER/EDI SPECIALIST

Ensure goods and materials are properly labeled, tagged and packaged.

Maintain inventory of products and note any damaged goods.

Assist the Quality Assurance manager in identifying acceptable variation range for incoming products.

Supervise and delegate work responsibilities among warehouse staff, including the processing of customer orders through Electronic Data Interchange (EDI).

Monitor daily EDI operations and ensure the timely and accurate transmission of critical business transactions,

Including orders, shipments, invoices and inventory movements.

Acknowledges receipt of EDI claims and other EDI transactions, batch and real time; re-submits outbound EDI transactions.

Review shipment documentation and collaborate with vendors logistic team to ensure prompt shipments pick-up.

Advanced Institute of Skin Care – North Hollywood, CA April 2002 – March 2008

WAREHOUSE MANAGER

Oversaw warehouse operations for an online skincare and cosmetics store.

Managed more than 2,500 SKU item totaling $6 million in inventory.

Supervised the receiving, picking, packing and shipping of daily orders.

Coordinated deliveries to wholesale accounts, observe First In First Out (FIFO) in shipping products.

Developed procedures to standardize receiving, stocking, checking and housekeeping.

Worked with Customer Service to ensure all clients concerns and complaints were resolved.

Met 24-hour turnaround time shipping goal 97 percent of the time.

Recycled packing materials, which saved 10 percent in packing costs.

Education and Training

Two years of coursework toward BS, Mechanical Engineering, Central Colleges of the Philippines

Aeronautics graduate, Philippine Aviation Corporation Flight School

Completed, D.O.T. Hazardous Materials Regulations Course

Completed, Forklift Operator Safety Course

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