SUMMARY OF QUALIFICATIONS

Twenty years of Portfolio/Program/Project Management in the IT industry

Managed cross-functional teams of up to 50 people to deliver on-time, on-budget projects to government, telecom, financial and retail industry clients in the US and Canada

Advanced time/cost/scope/quality management, communication, team coaching skills

Strong technical background, 10 years of hands-on software development experience

Exceptional leadership, organizational, coordination and time-management skills to prioritize and effectively multitask

Adaptable, self-motivated, reliable, punctual, and highly professional manner with a strong work ethic

Outstanding problem-solving skills with ability to learn quickly and understand new business concepts

Works well independently under time pressure complemented by excellent teamwork skills

CORE COMPETENCIES

Approach: PMI PMBOK, ITIL – ITSM, Kaizen Continuous Improvement

Skills: Scope, Time, Cost management, Team Leadership, PMO documentation, Process Improvement, Client Relations, Technology Consulting

TECHNICAL SKILLS

Methodologies: Agile, Waterfall, Incremental, Iterative, Extreme (XP), JAD

Tools: MS Project, MS Office, Visio, Eclipse, AtTask, Footprints, Jira, PMIS, Configuration Management, Change Control Systems, EVM

EDUCATION / CERTIFICATIONS

Master of Science in Electrical Engineering, Moscow Technical University of Telecommunications and Informatics, 1991

Certified Project Management Professional (PMP), Project Management Institute, 2007

Information Technology Infrastructure Library (ITIL V3) course, 2012

PROFESSIONAL EXPERIENCE

Senior Program Manager, Go-to-Market, (contract), February 2016 – October 2023

Rogers Communications, Toronto, ON

Managed enterprise-wide research, design and development technology projects:

Wi-Fi as a Service for Enterprise/Business Customers

Rogers Elite – new roaming service for Enterprise and Consumer market segments

Nuisance Call Filtering – research and option evaluation project for CRTC

Toll Free – Service Canada Portal – complete redesign and development for Government

of Canada

Domestic and Roaming Data Usage Notifications – new service for Enterprise Customers

Built and managed cross-functional teams of up to 50 staff, contractors and vendors

Developed and introduced new comprehensive project reporting dashboard templates

Organization: Matrix

Budgets: $ 1.0 – 8.0M CA

Teams: 25 – 50 people

PM Tools: MS Project, MS Office, PowerPoint

Portfolio/Program/Project Manager, IT Services, January 2014 – December 2015

Halton Regional Police (HRPS), Oakville, ON

Managed a portfolio of IT Infrastructure, S/W Development and Upgrade projects:

Design of HRPS cross-divisional intranet portal (Sharepoint-2013)

Computer Dispatch System, BI and Mobile Public Safety System Upgrade

Police Information Portal Query and Publishing

Data Security and IT Infrastructure Redesign (eToken Authentication technology)

Created Integrated Project Plans, Charters, SOWs, Status and Exception Reports

Organization: Matrix

Budgets: $ 0.1 – 1.0M CA

Teams: 15+ people

PM Tools: MS Project, MS Office, AtTask/Workfront, Footprints, PowerPoint

PROFESSIONAL EXPERIENCE continued

Portfolio Manager. IT Services, (contract), March 2011 – December 2013

The City of London, London, ON

Managed a portfolio of 20 Infrastructure, S/W Development, R&D projects:

Design and development of The City of London new public web site (www.london.ca)

Enterprise Infrastructure Architecture Roadmap Program

Client Management System – large scale registration and appointment booking system

City Council Chambers Audio-Video Broadcast and Electronic Voting System

Created Project Charters, SOW, Project Plans, Status Reports and other project documents

Managed and coordinated effort of up to 40 staff, on/off-site contractors and vendors

Provided coaching for Project Managers, Team Leads and Members on PMO processes

Organization: Matrix

Budgets: $ 0.25 – 2.0M CA

Teams: 20 – 40 people

PM Tools: Eclipse, MS Project, MS Office, Visio, PowerPoint, Clarity

Program Manager, (contract), June 2009 – December 2010

Buchanan Technologies/AAFES, Mississauga, ON

Managed software application/BI development projects for the US government client

Organized and conducted JAD sessions with project stakeholders, mitigated project risks,

analyzed business requirements to build BI solutions that address specific business needs

Prepared and conducted Project Team meetings, Performance Reviews, Status, Progress,

Exception Reports for client senior management, PMO and other project stakeholders

Organization: Projectized

Budgets: $ 1.0 – 6.0M CA

Teams: 15+ people

PM Tools: MS Project, MS Office, Visio

Senior Program Manager, (contract), May 2006 – May 2009

Teradata, division of NCR Canada, Mississauga, ON

Managed successful 18-month program of concurrent high-profile Supply Chain projects

for major Canadian/US retailers. The DW/BI/Store Profiling/Profitability Assessment

program progress won the company new clients in the retail industry

Took over and successfully completed ahead of schedule troubled Application

Performance Optimization project that improved application performance by 15%

Led technical team that ported 12 BI applications to various UNIX/Linux platforms, under

tight deadline. The project was critical to enhancing the Teradata’s product and service offering

Organization: Matrix

Budgets: $ 0.5 – 2.0M CA

Teams: 6 – 30 people

PM Tools: MS Project/Office, Visio, TeamTrack Change Control System, PowerPoint

Project Manager, Senior IT Consultant, June 2003 – March 2006

Anvil Software Limited, Toronto, ON

Built cross-functional virtual team that planned and executed 3-6-month REPO and

Securities Finance trading application development projects

Developed Project Charter, Scope Statement, PM Plan, WBS and schedule, prepared cost/time estimates,

for concurrent IT projects performed for US and Canadian banks and Brokerage firms

Introduced formal Change Control System, phase-gate Lessons Learned sessions that increased

organization knowledge base and benefited current and future projects

Organization: Projectized

Budgets: $ 0.4 – 1.0M US

Teams: 4 – 12 people

PM Tools: MS Project, MS Office, PTS Change Control System, EVM

PROFESSIONAL EXPERIENCE continued

Technical Project Leader, December 2002 – June 2003

Software Engineer, May 1998 – December 2002

Oasis Technology Ltd., Toronto, ON

Built and developed highly technical team that planned, estimated, designed, and

implemented enhancements to security software for Visa Smart Debit Credit project

Led Planning and Execution (design and development) SDLC stages for 6-month Electronic

Transaction Clearing project. The deliverables reduced application maintenance costs by 10%

Designed and developed Financial Transaction Processing software for financial services clients

Organization: Matrix

Budgets: $ 0.25 – 0.8M US

Teams: 3 – 12 people

PM Tools: MS Project, MS Office, in-house Change Management System

Contact this candidate