Team Member Phlebotomy Technician

NC / NICOLE CASSELLS

E: ad1la7@r.postjobfree.com 678-***-**** A: Conyers, GA 30094

PROFESSIONAL SUMMARY

Proficient and caring nursing team member offering outstanding patient-facing

experience. Adept at addressing patient needs with compassionate care and

attention to detail. Diligent about maximizing satisfaction, safety and wellness

while serving patients of all backgrounds. Skilled phlebotomist offering 12+ years

of experience in the field.

WORK HISTORY

Humanizing Medicine - Phlebotomy Technician

Ellenwood, GA

05/2014 - 08/2023

+ Adhered to strict HIPAA guidelines to protect patient privacy.

+ Coordinated patient scheduling, check-in, check-out and payments for billing.

+ Checked patient insurance, demographic, and health history to keep

information current.

+ Helped patients complete necessary medical forms and documentation.

+ Managed multi-line phone system and pleasantly greeted patients.

+ Organized paperwork such as charts and reports for office and patient needs.

+ Collected blood samples in accordance with laboratory protocols and

regulations.

+ Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture

methods,

The Caring Place - CNA

Franklin, PA

09/2022 - 08/2023

+ Performed routine evaluations of each patient's status, needs, and preferences.

+ Documented accurate and complete patient information to address patient

problems and expected outcomes.

+ Monitored, tracked, and conveyed important patient information to healthcare

staff to help optimize treatment planning and care delivery.

+ Cared for wounds, provided treatments, and assisted with procedures.

+ Obtained patient vital signs and input/output measurements from inpatients.

* Delivered updates in patient status to charge nurse, recording changes in

medical records.

* Collaborated with interdisciplinary team of healthcare and social service

providers to address patients’ needs through effective intervention and care

planning.

+ Managed patient care through closely monitoring respiration, blood pressure,

and blood glucose levels.

SKILLS

+ Task Delegation

+ ADLs Assistance

+ Chronic Disease Management

+ Sterilize Equipment

+ Tracking Specimens

+ Manual and Finger Dexterity

+ Patient Data Management Systems

+ Stress Management

+ Health Education

+ Quality Control

+ Greeting Visitors

+ Blood Collections

+ Medical Records Maintenance

+ Diagnostic Testing

+ Biohazardous Waste Disposal

+ Quality Control Guidelines

+ Drawing Blood

+ Sanitation and Sterilization

+ Patient History Documentation

+ Therapeutic Phlebotomy

+ Specimen Collection

+ Specimen Labeling Procedures

+ Staff Management

+ Maintaining Clean Work Areas

+ Customer Relationship Management

+ Infection Control Procedures

+ Proper Storage Procedures

+ Blood Transfusions

+ Transcribing Orders

EDUCATION

J & J Healthcare

Orlando, FL.

07/2023

Licensed Practical Nurse

Nursing

+ Honor Roll Summer 2023

+ Dean's List Fall 2022

+ 3.8GPA

Georgia State University

Atlanta, GA.

02/2018

Medical Assistant

Phlebotomy

CERTIFICATIONS

BLS

+ CNA- Certified Nurse Assistant

+ CMT- Certified Medication Technician

+ CPCT/A - Patient Care Technician/Assistant

+ Licensed Phlebotomist

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