Brenda Wilson

*** **** ***** ******, ****** Beach, S. C. 29588

l8f;3 -267 -7069, ad1l95@r.postjobfree.com

Goal:

Seeking an customer service position using acqulred skills cross developed with over 30 years experience in the retall industry.

Professional Summary:

Diligent and responsible Head Cashier with excellent history of running a smooth and accurate front-end, keeping merchandise stocked and maintaining cleanliness. Well- organized fomrard thinking and dependable with dedication to team success, business, operations and customer loyalty. Results.oriented, Head Cashier with 13 years experience. Proactive, motivated and outgoing with strength in team leadership, project management and customer service.

Skllls:

Team leadership Communication skills Product and service sales Cash reglsters operation Customer Service Flexible Schedule Payment processing Mentoring and Coaching Store opening/Closing Stocking Accurate cash handling Personable

CreditCardTransactions Customer-oriented Motivated team player Work Hlstory:

Co-Manage r l 4/8l2OL9l most recent l Pinnacle Storage lnc,/ U-Haul 1. Performed contracts for tenants and U-Haul rentals also Marketing and Sales. Maklng bank deposits, facility shopping and daily unit cleanings. Performing move in and move outs, U-haul rentals and equipment hook ups.

Head Cashierl 3/2006 to 3/2019 Lowe's Home lmprovement-Myrtle Beach 1, Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance.

2. Oversaw group of cashiers and service staff, supervising performance, correcting problems and boosting efficiency to optimize team operations and dynamics. 3. lncrease customer loyalty and retention.

4. Bagged merchandise in a carefuland efflcient manner. 5. Kept drawers accurate, current and secure by sending large bills through counterfeit money machine.

Asslstant Managerl UZA0Lto 9-2005 The Scotchman, Myrtle Beach 1. Coached the team on effective up-selling and cross selling methods. 2. Recruited new employees which added value to the team while bringing experience, 3. Conducted store inventories once per quarter.

4. Provided exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

5. Conducted ongoing supplier evaluations to assess quality and timeliness of deliveries, maintaining cost control.

Education:

Manning High School- Manning, SC/ 1979 Graduate

Engllsh, Typing, Math, Algebra, and business courses Columbia Jr, College- Columbia, SC/ No Degree

Secretarial Science and Office Administration

References: Available upon Request.